HR Specialist for Home Health Services

ComForCare
Monroe, NY Full Time
POSTED ON 6/4/2024
Supervised by: Director of Operations

Job Summary: Responsible for various Human Resource responsibilities including recruiting, retention and assistance with clerical tasks as needed.

Qualifications

Qualifications:

  • Bachelor Degree in field related to Human Resources
  • At least 2 year working in Human Resources
  • Eighteen years of age or older, with U.S. citizenship and/or equivalent employment eligibility authorization
  • Compliance with ComForCare bonding criteria
  • Demonstrates ability to effectively communicate and interact with clients, co- workers and all supervisors
  • Proficiency in a variety of computer software programs

Responsibilities/essential Functions

  • Employee recruitment; ComForCare strives to match only the highest quality employees with each client. Therefore, this position is involved in the screening, interviewing, processing, and orientation of employees. This position will coordinate ongoing needs for employees with schedulers on a weekly basis, and develop unique and creative approaches to recruit new staff, including attendance at and coordination of job fairs.
  • Employee retention; Responsible for tracking trends in employee retention, performing exit interviews, and identifying techniques to improve/maintain retention rates
  • Every administrative employee is required to approach their position with the attitude that every single communication they have is a reflection on the reputation of the company. Thus, all communications are to be approached as though the employee is selling the services of ComForCare. This includes responding to customer requests and concerns in an efficient and professional manner, reporting customer/employee concerns to relevant supervisory staff, and initiating disciplinary action for employees.
  • Preparation of weekly recruitment and retention summaries to be presented in staff meetings
  • Various clerical duties, at the discretion of the Director, including answering incoming calls, miscellaneous filing, and assisting with accounts receivable duties
  • Maintaining quality assurance procedures through updates of documentation within employee and client files. Taking ownership of this responsibility with the goal of achieving 100% accuracy in maintenance of records
  • Preparation of monthly employee newsletters to be included with paychecks
  • Tracking client satisfaction surveys
  • Processing unemployment and worker’s compensation claims and reports
  • Updating employee postings mandated by law
  • Assist with special project coordination at the discretion of the Director of Operations
  • Assisting Accountant with payroll coordination and processing, including the verification of

units of service

  • Maintains clean and neat work environment
  • Demonstrates a positive and professional manner according to agency policy
  • Addresses and treats co-workers respectfully to maintain a professional work environment
  • Appearance and attire is appropriate and adheres to agency policies and procedures
  • Accepts assignments willingly and performs other duties as assigned
  • Maintains acceptable attendance status, per agency policy
  • Attends mandatory staff meetings, in-service programs, continuing education, seminars, and self-study programs as required

ComForCare encourages involvement in growth opportunities for all administrative staff in order

to prepare staff for promotional opportunities.

Physical Elements

Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, to enable the employee to communicate effectively;

Sufficient vision or other powers of observation, with or without reasonable accommodation, to enable the employee to review a wide variety of materials in electronic or hard copy form;

Sufficient manual dexterity, with or without reasonable accommodation, to enable the employee to operate a personal computer, telephone, and other related equipment; and

Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, to enable the employee to safely lift, move, or maneuver whatever may be necessary to successfully perform the duties of their position; function in a general office and frequent travel to a variety of field sites.

Environmental Elements

Office noise level varies, controlled temperature conditions and no direct exposure to

hazardous physical substances; and

Travel to a variety of client homes and perform in conditions that vary greatly depending upon the client’s home environment.

This job description is used as a guide only and not inclusive of responsibilities and job duties.

Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

  • Treated with respect and dignity.
  • Provided exceptional training on a regular and ongoing basis.
  • Are never alone in the field - support is always available.
  • Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.

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