Hotel Front Desk Night Auditor

Comfort Inn University
Amherst, NY Full Time
POSTED ON 5/14/2024 CLOSED ON 5/23/2024

Job Posting for Hotel Front Desk Night Auditor at Comfort Inn University

About us

We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Fast paced and fun
  • Team work

We are excited that you are interested in working at the Comfort Inn University where we are ALL a team!

As a Front Office Associate you can expect to understand the following functional competencies:

  • Understand and maintain guest service standards and policies
  • Provide information to guests on surrounding area, hotel policies and amenities
  • Respond to all guest requests expediently and earnestly
  • Communicate status of all rooms to department heads via prescribed reporting procedures
  • Sell rooms to "walk in" guests
  • Take telephone reservations for upcoming arrivals
  • Enter/change information in the reservations system
  • Post charges to guest accounts
  • Process payments from guests
  • Operate hotel switchboard/PBX
  • Maintain front desk cleanliness
  • Maintain daily logs
  • Communicate any maintenance issues according to appropriate procedure
  • Perform other duties as assigned by management

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: 32 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Overnight shift
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

Salary : $17

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Estimate Salary for Hotel Front Desk Night Auditor in Amherst, NY
$32,033 (Medium)
$27,602 (25th)
$36,464 (75th)
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