What are the responsibilities and job description for the Operations Manager position at Comfort Keepers?
Make more than a living!
Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!
Comfort Keepers is seeking a dedicated, experienced Operations Manager for our Sandy Springs office. At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home. The Operations Manager is responsible for providing engaged, extraordinary service to Seniors in the Sandy Springs area, while achieving consistent profitable growth. The Operations Manager will also be responsible for providing exceptional leadership to our team of passionate, motivated caregivers and office staff.
Job Summary:
The Operations Manager is accountable for the employees and overall operations of the location. The Operations Manager ensures their location consistently provides extraordinary client experiences through their team of highly trained, motivated and engaged caregivers which will lead to achieving sustained growth for the region. The Operations Manager provides leadership and direction for their team and manages the daily operations of the location. This includes the engagement and satisfaction of Comfort Keepers employees in their location by providing leadership, management, supervision, and counseling support for the staff. The Operations Manager is responsible for the financial performance of their location, as well as, developing and implementing proven sales and client satisfaction initiatives. The Operations Manager, in conjunction with local support staff, is accountable for location compliance with federal, state, and local laws and regulations.
Job Requirements:
- 3-5 years of business leadership.
- Leadership experience working with healthcare/home health care standards and quality assurance or risk management.
- Healthcare &/or home care experience preferred
- Demonstrated leadership, business development and people management skills.
- Strategic planning vision and the ability to anticipate changing business conditions and take appropriate pro-active measures to optimize the business.
- Ability to understand and interpret financial reports utilized in measurement of success.
- Effective oral and written communications.
- Excellent organization, interpersonal and coaching skills.
- Clean driving record and ability to pass background check / motor vehicle record check.
- Bachelor's degree in business, marketing, healthcare or a related field preferred.
Job Benefits:
- Medical, Dental, Vision, Life, and Short/Long Term Disability benefits available the first of the month following 30 days from date of hire for full-time employees.
- Paid Vacation and Sick Time accrue for full-time employees during the first full paycheck and may be used immediately after accrued.
- 401(k) with Pre-Tax and Roth options and Employer Match begin the first of the month following 90 days from the date of hire.
Position Physical Demands:
Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 25 pounds in weight. Extended time at a computer work screen and on the telephone. Office and field work both required.
Start your healthcare career today, apply now!
An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
