What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Comfort Suites by Choice Hotels?
Job Summary:
We are seeking a dedicated Night Shift Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests and provide exceptional customer service. This position is crucial in ensuring positive guest experiences.
Duties:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about the hotel and local area
- Manage reservations and room assignments
- Process payments and maintain guest accounts
- Address guest concerns and resolve issues promptly
- Coordinate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Qualifications:
- Previous experience in hospitality, front desk, or customer service roles preferred
- Strong communication and interpersonal skills
- Knowledge of hotel operating systems
- Ability to work in a fast-paced environment while maintaining professionalism
- Familiarity with phone systems and basic office equipment
This position offers an exciting opportunity to work in a dynamic hospitality environment. If you have a passion for guest services and enjoy working in a team-oriented setting, we encourage you to apply for the Front Desk Agent position.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Work setting:
- In-person
Ability to Commute:
- Seaford, DE 19973 (Required)
Work Location: In person
Salary : $14 - $15