What are the responsibilities and job description for the Front Desk position at Comfort Suites?
About us
Comfort Suites is a small business in Panama City, FL. We are professional, supportive and engaging.
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
- On-the-job training
We are looking for a Front Desk Clerk to join our team. The successful candidate will be responsible for providing excellent customer service, checking guests in and out of the hotel, and handling any guest inquiries or complaints. The ideal candidate should also have a strong knowledge of hotel policies and procedures, as well as the ability to handle cash transactions accurately and efficiently. This is an excellent opportunity for someone who is looking to gain experience in the hospitality industry.
Responsibilities:
- Greet guests upon arrival and check them in and out of the hotel.
- Answer phone calls and respond to inquiries from guests.
- Handle guest complaints and resolve any issues that may arise.
- Perform nightly audit procedures, including balancing accounts, reconciling cash drawers, and preparing daily reports.
- Maintain a neat and orderly front desk area.
- Ensure all guests are provided with the highest level of customer service.
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Overtime
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 2 years (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
- Overnight Shift (Required)
Ability to Relocate:
- Panama City, FL 32404: Relocate before starting work (Required)
Work Location: In person
Salary : $12
