Payroll Technician

This position is located in the Commander, Navy Region Hawaii (CNRH), Fleet & Family Readiness Department (FFR), NAF Human Resources (HR) Branch (N941). This position provides systems support and clerical assistance relating to payroll functions and is involved in a wide variety of heavily regulated payroll transactions, directly affecting employees and operations within the region.

Qualifications:

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

Knowledge Required

• This position requires knowledge of the organization's rules, regulations, and policies governing the type of transactions being dealt with, as well as other supplemental local instructions.
• Knowledge of a computerized payroll system sufficient to properly code input documents for new hires, changes and termination; read and understand the data; and ability to manipulate the data for purpose of trend analysis and reporting.
• The incumbent must have a working knowledge of payroll, tax procedures, employee classifications, benefits and provisions.
• The incumbent must be computer literate and proficient in the operation of a 10-key machine and other basic office machines.
• Must possess ability to perform basic mathematical and statistical calculations with minimal errors and ability to identify errors in the work of others.
• Must possess ability to consistently meet deadlines under pressure by prioritizing assignments and organizing workload. Due to limited time frame in processing payroll, this requirement is of utmost importance.
• Requires excellent verbal and written communication skills with ability to exercise tact and patience in responding to employees and supervisors concerning payroll and personnel issues.

Physical Demands

Work is primarily sedentary in nature but requires occasional walking, stooping, stretching and bending, to retrieve records and meet with employees. Work may involve recurrent lifting and carrying of light to moderate items such as stacks of files, large binders or printer paper.

Work Environment

Work is generally performed in an office setting with adequate lighting and temperature. Walking between buildings or travel between work sites is occasionally required to meet with customers.

Responsibilities:

The primary purpose of this position is to resolve pay issues, work with timekeepers, and to compile related reports for NAF personnel. Also, perform a full range of payroll functions and answer payroll related questions from NAF employees.

MAJOR DUTIES AND RESPONSIBILITIES:

Completes the full variety of transactions, which affects pay, leave, taxes, benefits, other deductions, and master records information of 1500 employees. This involves monitoring and entry of timecard/time clock data, coding to payroll input sheets, computer transmittal, and verification, sorting and balancing to controls before payments are disbursed.

Maintains control of the basic input and changes in the computer system. Trace and correct errors of omissions that occur in listing of pay, leave, deductions, and master records during the pay period. Incumbent reviews and verifies payroll data. Data is checked for accuracy, authenticity and authorization. ·

The incumbent receives payroll reports and reviews for discrepancies.

The incumbent processes employee termination payouts including annual leave payoff, compensatory time and severance pay when applicable.

The incumbent is the KRONOS administrator, providing training, field support, and oversight of the automated timekeeping system including permissions and profiles, and troubleshooting minor issues, referring major issues to CNI system administrators.

The incumbent provides employee training and assistance with the automated leave and earning statements program (ADP I-Pay Statements).

Tracks and distributes to management reports on leave utilization and compensatory time accrual, informing employees and managers of deadlines such as potential loss of annual leave due to exceeding 240 hour limit at year end.

Researches and prepares statistical reports concerning wages and hours on both recurring basis and upon request. This information includes report of flex hours, manual checks vs. electronic transfer, report of wages in response to unemployment or workers compensation inquiries.

Explains resolution of complex pay problems such as back pay claims, retroactive adjustments, and reconstruction of incomplete records to customers. As an expert source of information, handles customer complaints.

Completes or signs out unemployment compensation, verification of employment, loss of wages, and other forms required by external agencies. Uses tact and diplomacy when dealing with customers. Makes every effort to resolve customer complaints, particularly when standard operating procedures have failed to satisfy the customer or resolve the situation.

May perform other personnel/payroll related duties as assigned.