Premier Banker

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The main purpose of this job is to manage a portfolio of members that are enrolled in the Premier Banking program by assessing customer needs regularly and offering appropriate financial solutions. This job will also focus on growing program enrollment through strategic planning that includes marketing, referrals, and partnerships.

• Position could be located at any of the Commerce branch locations within the market footprint.

Essential Functions

• Customize and build an account team around the needs of each client situation and provide consistent communication to all stakeholders

• Utilize business leads to cultivate relationships, broaden knowledge of client and further business objectives

• Build key partnerships with branch colleagues by participating in referral calls together

• Cultivate a referral pipeline as appropriate

• Provide continuous education on offerings and changes as appropriate within assigned market

• Work campaign leads to set appointments with clients and strategically plan contact timing

• Ensure timely responsiveness to customer interactions within the CONNECT application

• Process fraud alerts as necessary

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Intermediate understanding of banking policies and procedures

• Basic knowledge of investment acumen

• Ability to manage approval authority

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor’s degree in Business Administration or equivalent combination of education and experience required

• 3 years retail banking and/or financial services experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record, maintain a valid driver’s license, and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.

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