Deposit clerk

General Description

To provide ongoing assistance to internal and external customers in deposit related areas. This position requires the ability to work in a time-sensitive environment with accuracy and paying attention to detail.

RESPONSIBILITIES

• Maintains knowledge of bank policies, procedures, and operating systems
• Verify new account documents and branch input of new accounts and account maintenance for accuracy
• Scan / index account documents
• Load & verify stop payments
• Process verification of deposit & credit references
• Print CD & IRA Interest checks / Letters
• Process returned mail, transfers, customer notices / letters, NSF / Unposted item processing, account maintenance
• Process Incoming & Outgoing Fed Cash Letters, chargebacks, & check adjustments
• Manage JMFA's Overdraft Privilege program
• Process Remote Deposit Capture, Mobile deposits, External Transfers, & Online Banking
• Debit card maintenance, Debit card printing, & EFT disputes
• Review / process Dormant Accounts & Young Achiever Accounts
• Process Foreign Item Collections & Foreign Currency Exchange
• Process Incoming & Outgoing Wires (Domestic & International)
• IOLTA's, Federal Withholding, etc.
• Process Incoming ACH Fed files, Origination ACH files, and Bill-Pay transactions
• Process SSI / SSA & Medicaid / Medicare Requests
• Charge-off Deposit accounts & Report to ChexSystems
• Assist with fraudulent cases
• Assist customers with deposit related questions
• Process loan payments from Loan Payment Portal
• Perform various tasks as assigned by manager

Commercial Banking Company is an Equal Opportunity Employer. All qualified applicants will receive consideration with regard to age, race, color, gender, sex, religion, national origin, disability, genetic information, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by local, state, or federal law.

Required EDUCATION, EXPERIENCE, & SKILLS

• High school diploma or the equivalent
• Prior banking experience, preferable in deposit operations
• Excellent interpersonal and customer service skills; good social skills
• Demonstrates a "team" attitude toward the bank and coworkers with a constant focus on improving / protecting the bank
• Possesses an attitude of cooperation and a continual motivation to learn
• Ability to demonstrate high levels of accuracy and efficiency
• Work well under stress
• Good organizational skills and the ability to multitask efficiently
• Proficiency with computers; good technical skills
• Maintains a neat, well-groomed, professional appearance
• Maintains a clean work area
• Excellent written and verbal communication skills
• Ability to work well in operations setting; self-motivated
• Punctual & reliable

Last updated : 2024-03-23