Full Time Customer Service Representative

Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a full time Customer Service Agent to fill a position within our Operations department. This is a non-exempt position with a starting hourly rate of $19/hr. This is an excellent opportunity to join our Anchorage Branch.

Location: Anchorage, AK

Schedule: Need an open schedule to include weekend availability. From March to August/September depending on the fish season.

Your Role:

• Answering multiple phone lines
• Physically checking customers in
• Booking domestic and export airfreight shipments
• Data entry
• Ensure timely movement of cargo from origin to destination
• Ability to communicate effectively to customers and management on phone calls, emails, and in person
• Basic computer skills including e-mail, web browsing, outlook, excel and word.
• Dependability

Minimum Requirements:

• High School Diploma/GED
• 6 month – 1 year Customer Service Experience (Freight Forwarding Experience is a Plus)
• Basic Computer Skills ( e-mail, web browsing, Microsoft Outlook, Excel and Word)
• Strong organizational skills and the ability to work independently handling various responsibilities with competing priorities.
• Excellent customer service abilities
• Logistics or Transportation experience is preferred
• Able to quickly get between dock office and operations many times per hour

Good Reasons to Join:

We offer a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.

Commodity Forwarders Los Angeles address:

4000 W. 50th Ave # 1 Anchorage AK 99502