Patient Access Representative

Welcome to CommonSpirit Health Mountain Region

CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve.

CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.

Overview

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers.

Job Description:

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Will serve as a mentor to new associates and assist in new employee orientation.
• Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.

Qualifications

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required
• BLS or equivalent CPR-AED certification is required by Penrose Hospital and St Francis Medical Center

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Your Connected Community

When people and places align, incredible things happen. Just like the amazing associates who work here, every community within our connected ecosystem has its own unique history, story and personality.

Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof  – CommonSpirit Health Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Highlands Ranch, Lakewood, Parker, Frederick, Golden and Avon – every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you’re looking for a fresh opportunity outside of the typical hospital setting where you’ll enjoy a fast-pace, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application! 

Our Total Reward Offerings

At CommonSpirit Mountain Region, we believe investing in our employees lets them know they truly matter. Our total rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Designed with your well-being in mind, we offer: 

• Several Medical, Dental, & Vision insurance options.
• Spending Accounts including a Dependent Care FSA that may be eligible for an employer contribution!
• 401K with a generous match.
• Tuition Reimbursement.
• Student Loan Forgiveness, and so much more!

View more on our benefits HERE.

Pay Range

$18.00 - $27.77 / hour