Job Posting for Child Support Specialist III at Commonwealth of Kentucky

Advertisement Closes

7/12/2023 (8:00 PM EDT)

23-05876

Child Support Specialist III

Pay Grade

Salary

$43,945.20

Employment Type

EXECUTIVE BRANCH | FULL TIME, ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency

Cabinet for Health & Family Services | Department for Income Support

Location

730 Schenkel Lane
Frankfort, KY 40601 USA

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.

Description

The Department for Income Support, consisting of Disability Determination Services and Child Support Enforcement are looking for an outstanding, knowledgeable Child Support Specialist III in the Central Processing Section.

To be successful as a Child Support Specialist III, candidates should be professional, polite, always prepared to meet challenges/deadlines, willing to help others, goal setter and have expert knowledge of program. Child Support Specialist III’s must be efficient with Child Support program knowledge, computers, excellent customer service skills, writing skills and organized.

Responsibilities and Duties include but are not limited to:

Interprets sections of policy and procedures in the area of returned deposit items to contracting officials, clients, and employers. Performs duties necessary for received payments including scanning payments to the State Disbursement Unit (SDU) using RICPAY (Remote Image Capture Payment system) and returned deposit items. Update case events accordingly.
Responsible for opening, closing, maintaining, and monitoring new and existing Non-IVD/private cases.
Work and run reports on Non-IVD/private cases in the KASES system as needed through the Business Intelligence system. Maintain spreadsheets associated with the tracking of returned deposit items and other spreadsheets as required.
Completes monthly reports as it relates to the Processing and Distribution Branch.
Assists in responding to requests from clients, government officials, absent parents, and agency staff.
Monitors payments and identifies cases in which the payor is delinquent with payments.
Maintains case information in the child support system and determines the proper distribution of child support, and collections received by the department.
Assists in the preparation of forms related to the initiation of support and paternity laws, rules, and regulations.
Other duties as assigned.

The ideal candidate will have:

Good customer service skills
Excellent communication skills both verbal and written
Excellent computer skills

The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or http://dhs.gov/e-verify.

Minimum Requirements

EDUCATION: Must complete two years (54 semester hours) from a college or university.

EXPERIENCE, TRAINING, OR SKILLS: Two years of experience in child support enforcement.

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering Food Stamps, the Kentucky Transitional Assistance Program, Medical Assistance, Child Support, or other public assistance programs will substitute for the required college on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Performs job duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Binia Garr at Binia.Garr@ky.gov or 502-564-2602.

An Equal Opportunity Employer M/F/D

Child Support Specialist II

Kentucky Department Of Corrections -

Frankfort, KY

View Job Details

Administrative Specialist III

kypersonnelcabinet -

Frankfort, KY

View Job Details

Grants Compliance Specialist III

IEM -

Frankfort, KY

View Job Details

Apply for this job

Receive alerts for other Child Support Specialist III job openings

Salary.com Estimation for Child Support Specialist III in Frankfort, KY

$37,997 - $48,426

For Employer

Looking to price a job for your company?

Price This Job

Child Support Specialist III

Job Posting for Child Support Specialist III at Commonwealth of Kentucky

Sign up to receive alerts about other jobs that are on the Child Support Specialist III career path.

Sign up to receive alerts about other jobs with skills like those required for the Child Support Specialist III.

Job openings at Commonwealth of Kentucky

Not the job you're looking for? Here are some other Child Support Specialist III jobs in the Frankfort, KY area that may be a better fit.

We don't have any other Child Support Specialist III jobs in the Frankfort, KY area right now.