Park Desk Clerk Supervisor

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5/31/2024 (8:00 PM EDT)

24-02769

Park Desk Clerk Supervisor

Pay Grade 11

Salary

$15.69 - $23.54 Hourly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Click here for more details on state employment.

Hiring Agency

Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks

Location

2135 Natural Bridge Road

Slade, KY 40376 USA

Description

Come for a job. Stay for a Career. Make a difference for a lifetime! If you are interested in a challenging yet rewarding career, where you can work in a positive work-family environment and be part of a fun-loving team, we would love to review your application for Park Desk Clerk Supervisor. We are currently seeking a full-time Park Desk Clerk Supervisor to work in the front desk division at Natural Bridge State Resort Park.

Natural Bridge State Resort Park is located next to the Red River Gorge National Geological area in Slade, Kentucky. Named after the 78-foot long and 65 feet high Sandstone Arche located on the park, Natural Bridge State Resort Park offers over 20 miles of scenic hiking trails for visitors of all ages. Working for Kentucky State Parks allows you the freedom and responsibility for taking care of Kentucky’s greatest landscapes.

Primary duties of the Park Desk Clerk Supervisor Position include, but are not limited to the following:

• Supervise and train front desk personnel in the duties of the operation of a park front desk.
• Assigns duties and work schedules of the front desk team.
• Maintain public relations with guests and employees.
• Works with other department heads to ensure facility is presentable to guests.
• Greet guests in a courteous and professional manner.
• Receive, confirm, and cancel reservations of guests over the phone and in-person.
• Post charges and payments to guest accounts.
• Check guests in/out in a friendly, efficient, and courteous manner.
• Answer guest’s inquiries on the phone and in person.
  
  

The Kentucky Department of Parks offers an outstanding compensation and benefits package for full-time employees. Compensation and Benefits:

• Paid Time Off (Sick and Vacation) plus Paid Holidays.
• Affordable Health Insurance and optional Health Reimbursement account and Wellness Incentives Program.
• Life, Dental and Vision Insurance.
• Retirement Plan.
• Park Familiarization at other State Parks.
• Training / Career Development Opportunities.
• Optional Deferred Compensation program (401K/457K).
• Employee Discounts.
  
  

If you take pride in your work and are interested in a rewarding career, we would be honored to review your application for the Park Desk Clerk Supervisor Position for Natural Bridge State Resort Park.

Minimum Requirements

EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: Two years of experience in the front desk operation of a lodging facility.

Substitute EDUCATION for EXPERIENCE: Additional education will substitute for work experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION: NONE

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Work is typically performed indoors in a state park setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Tim Hibbard at tim.hibbard@ky.gov or 606-663-2214.

An Equal Opportunity Employer M/F/D

Salary : $16 - $24