Revenue District Manager

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8/15/2023 (8:00 PM EDT)

23-06823

Revenue District Manager

Employment Type

EXECUTIVE BRANCH | FULL TIME, INELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

Finance & Administration Cabinet | Department of Revenue

Location

126 Trivette Drive
Suite 203
Pikeville, KY 41501 USA

Description

At the Kentucky Department of Revenue we are dedicated to educating and assisting people and business owners to help bring them into compliance with the Commonwealth’s state tax laws. We offer great on-the-job, real- life training so you will feel prepared as you begin this career path. This is your opportunity to work in a dynamic learning organization with great leaders and talented co- workers! At Revenue, we pride ourselves on being a work/life balance organization with growth opportunities and programs.

The mission of the KY Department of Revenue is to consistently and efficiently administer tax laws and programs to fund public services while providing quality customer service to the taxpayers and tax professionals living and working in Kentucky. The Office of Field Operations (OFO) helps the Department accomplish its mission at a local level through ten taxpayer service centers (TSCs) located throughout the state.

As a District Manager, you will be responsible for the Pikeville Taxpayer Service Center within the OFO. You will plan, direct, supervise, and coordinate the work of all office staff who provide taxpayer assistance and perform audits and compliance reviews on multiple tax types. As District Manager, you will make assignments, select accounts for review, and assist staff with their work. You will work with the audit supervisors to direct the field auditing of taxpayer records to ascertain the correctness of tax returns. You will also meet periodically with taxpayers, accountants, CPAs, and attorneys to answer questions as well as provide technical advice and assistance.

As District Manager, it is important that you be able to work well with taxpayers, office staff, and management.

Additionally, you’ll be responsible for:

• Directing, supervising and coordinating all operations in the TSC, which includes audit staff, compliance staff who provide taxpayer assistance, and administrative staff.
• Administering tax compliance and audit programs for multiple taxes administered by the Department of Revenue.
• Training and evaluating personnel.
• Collecting and depositing funds received at the TSC.
• Ensuring the safety and confidentiality of taxpayer information, data, and records.
• Ensuring the proper administration of Kentucky tax laws, regulations, and policies at a local level.

The successful candidate must possess clear communication skills to work with customers in person or over the telephone and in writing, sometimes in confrontational situations.

Additional requirements:
Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check). Must be in compliance with all tax laws. Mostly at a desk using a computer and telephone. Some travel for training and education.

Additional / Supplemental Information:
We offer opportunities for Flexible work schedules.

Minimum Requirements

Working Conditions

Incumbents working in this job title perform duties in an office setting. Minimal travel is required.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Brandon Harmon at Brandon.Harmon@ky.gov or 502-564-9512.

An Equal Opportunity Employer M/F/D