What are the responsibilities and job description for the Revenue Field Office Clerk Seasonal Tax Service Positions (H... position at Commonwealth of PA?
The Department of Revenue is seeking enthusiastic individuals with good customer service skills who enjoy working with the public! Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to break in to Commonwealth employment.
The expectations for the ideal person to fill this position are:
- Be able to answer telephones an assist callers
- Have excellent customer service skills working directly with the public
- Be organized and an effective communicator, both verbally and in writing
- Proficiently navigate telephone and computer applications, as well as general office equipment
- Be able to perform arithmetic calculations
- Have an excellent work ethic and ability to develop and maintain effective working relationships
WORK SCHEDULE:
Monday through Friday (7.5 hours a day)
8:30 AM - 5:00 PM
Lunch Period: 1 Hour
Schedule is subject to change based upon operational need
Ability to understand a follow instructions provided orally and in tax booklets, rebate claim instructions and reference guides, and accurately communicate that information to the public; the ability to file and retrieve information on a personal computer; and the ability to keep categorical log records on such information as the amount, type, or disposition of resources.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
We offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.*
Work/Life Balance
We understand that there is more to life than work – and we want you to enjoy it!
For most positions, we offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules are available for certain positions.
Career Development
We want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.
Other Rewards
Commonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts.
For more information about benefits, health and wellness, work-life balance, career development, and other rewards go to www.employment.pa.gov and click on the benefits box.
- Eligibility rules apply.