What are the responsibilities and job description for the SERS Retirement Counselor Trainee position at Commonwealth of Pennsylvania?
JOB
The Pennsylvania State Employees’ Retirement System (SERS) is seeking a responsible, detail-oriented individual to join our Harrisburg office as a SERS Retirement Counselor Trainee. In this role, you will participate in a one-year training program to learn position responsibilities and will be promoted to SERS Retirement Counselor after successful completion of the training program. If you possess strong analytical and interpersonal skills and enjoy working with numbers and people, don't miss out on this opportunity--apply today!
EXAMPLE OF DUTIES
This position provides counseling services to out-of-state SERS members and participants in the Deferred Compensation and Defined Contribution Plans. It also conducts extensive research for appeals packages, responds to correspondence received from active and retired members, and provides Retired Employee Health Plan (REHP) and counseling support to both central office and field operations.Interested in learning more? Additional details regarding this position can be found in the position description.About SERS: SERS is celebrating our 100th year anniversary! Established in 1923, SERS is one of the nation’s oldest retirement plans for public employees and manages the pension benefits of nearly 240,000 employees and retirees for 101 public sector employers. In 2022, SERS paid about $3.9 billion in benefits and managed $33.7 billion in assets. A wealth of information is available at www.SERS.pa.gov. Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering lifework balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work.SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and values diversity in people, ideas, and experiences to achieve our highest potential.Work Schedule and Additional Information: Full-time employment. 37.5 hour work week. Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute unpaid meal period.Telework: You may have the opportunity to work from home (telework) part-time, depending on operational needs and progress in learning assigned tasks. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to work on-site. Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or: your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.
The Pennsylvania State Employees’ Retirement System (SERS) is seeking a responsible, detail-oriented individual to join our Harrisburg office as a SERS Retirement Counselor Trainee. In this role, you will participate in a one-year training program to learn position responsibilities and will be promoted to SERS Retirement Counselor after successful completion of the training program. If you possess strong analytical and interpersonal skills and enjoy working with numbers and people, don't miss out on this opportunity--apply today!
EXAMPLE OF DUTIES
This position provides counseling services to out-of-state SERS members and participants in the Deferred Compensation and Defined Contribution Plans. It also conducts extensive research for appeals packages, responds to correspondence received from active and retired members, and provides Retired Employee Health Plan (REHP) and counseling support to both central office and field operations.Interested in learning more? Additional details regarding this position can be found in the position description.About SERS: SERS is celebrating our 100th year anniversary! Established in 1923, SERS is one of the nation’s oldest retirement plans for public employees and manages the pension benefits of nearly 240,000 employees and retirees for 101 public sector employers. In 2022, SERS paid about $3.9 billion in benefits and managed $33.7 billion in assets. A wealth of information is available at www.SERS.pa.gov. Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering lifework balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work.SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and values diversity in people, ideas, and experiences to achieve our highest potential.Work Schedule and Additional Information: Full-time employment. 37.5 hour work week. Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute unpaid meal period.Telework: You may have the opportunity to work from home (telework) part-time, depending on operational needs and progress in learning assigned tasks. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to work on-site. Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or: your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.
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