Enrollment Services Specialist
Job Posting for Enrollment Services Specialist at Commonwealth of VA Careers
Title: Enrollment Services Specialist
Agency: Northern VA Community College
Location: Alexandria - 510
FLSA: Nonexempt
Hiring Range: $45,000 - $55,000
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Minimum Qualifications:
General Description:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
Duties and Tasks:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
Duties and Tasks:
- Assists the Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.
- Assist with admission application and inquiries, updating student records (SSN, name, DOB, etc.), registration, domicile classification & advising of such inquiry, frequent internal/external communications with students and other functions performed in the Campus Registrar office in accord with College policies.
Required KSAs:
- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Knowledge and familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Knowledge of PC software applications
- Ability to interpret and explain academic and administrative policies and procedures.
Minimum Qualifications:
- Office training and customer service experience in a high-volume, in-person setting.
- Experience working with a diverse population.
- Experience working in a college office setting or university office setting, preferably an Admissions or Registrar's office.
- Experience working with computer software applications such as Microsoft Office.
- Experience at a community college or university.
- Experience handling domicile decisions and appeals.
- Experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.
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