Employee Assistance Program (EAP) Coordinator
Job Posting for Employee Assistance Program (EAP) Coordinator at Communicare
Position Summary
Acts as a resource for caregivers and clients in offering confidential help solving problems that affect personal wellbeing or work performance. Responsible for helping EAP clients and families in problem identification and problem resolution through counseling process of assessment, brief therapy, formulation of an action plan and if appropriate, case follow-up.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Performs solution oriented brief therapy for individuals, couples, and families from EAP client organization and affiliated providers.
- Develops action plans through identification and remediation necessary for problem resolution.
- Coordinates referral options and serves as a link between clients and treatment providers.
- Clarifies insurance benefits and coverage and reviews authorizations of and management of behavioral health benefits.
- Monitors case progress after referral and provides necessary case management services.
- Prepare and maintain all required treatment records and reports.
- Clinical assessment, intervention, case management and coordination for mandatory and recommended supervisory referrals.
- Provides consultation services to management and human resources personnel and training for workplace/work-team interventions.
- Provides critical incident stress management services, in conjunction with the Mobile Crisis Response Team
- Manages outside EAP contracts to ensure appropriate paperwork is maintained and reports are provided
- Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Master’s degree in Social Work, Clinical Psychology, Counseling Psychology, EAP or comparable degree is required.
- Licensure as a mental health professional as required by the state.
- Certification as an Employee Assistance Professional preferred.
- Specific training in mental health counseling and assessment is required.
EAP experience preferred.
- Clinical training in counseling and psycho-therapy assessment & treatment, and a minimum of 3 years of experience providing mental health therapy/counseling for individuals, couples, and families in an out-patient setting.
- Clinical training in chemical dependency assessment and experience with a minimum of one year's work experience providing chemical dependency treatment in either in-patient or out-patient settings. Experience providing training and/or adult education.
- Training and experience in providing critical incident stress services for individuals and groups.
Other Skills
- Proficient verbal and written communications skills with the ability to express ideas and present information accurately and effectively with people in difficult situations.
- Skill in effective problem identification
- Ability to interact, problem solve, and consult with diverse individuals
- Ability to work independently in an organized manner
- Basic computer and keyboarding skills required. Proficient in the use of MS Office applications.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
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Salary.com Estimation for Employee Assistance Program (EAP) Coordinator in Oxford, MS
$65,550 to $78,799
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