Program Manager

Communities First, Inc. is a Michigan-based nonprofit 501c3 whose mission is to build healthy, vibrant communities through economic development, affordable housing and innovative programming. CFI is focused on providing safe, quality affordable housing, increasing economic opportunities, and improving the quality of life of the populations that the organization serves. 

Job Summary:

The Program Manager is accountable for a variety of responsibilities, including: planning, executing and evaluating enriching programs and activities to ensure they are new and exciting, meeting community needs through various programs and creating opportunities for families to thrive. Programs include outdoor movie events, cultural activities, volunteer projects, and activities for seniors and community members. 

Essential Functions:

• Coordinates with senior leadership to define program goals and fiscal objectives. Develops clear objectives that are measurable for each activity.
• Develops, plans, coordinates, promotes, executes, oversees, and evaluates community-based activities and initiatives related to the four program areas. Evaluates the effectiveness of programs, events, and activities provided by Communities First, Inc.
• Develops, manages, and evaluates program, activity, and event budgets.
• Assists with grant writing, fund development and outcome reports for programs.
• Serve as the primary contact person and subject matter expert for program policies and procedures.
• Solicits participants input to gauge participants reaction to program quality; uses evaluation results from past program experience to plan new programs.
• Effectively plans and executes programs, events, and activities (that are convenient and accessible for participants) to promote high levels of attendance.
• Accurately tracks, collects, and maintains statistics, reports, and activity records. Submits timely reports on activities, programs, events, and activities. Maintains records.
• Prepares for publication a variety of materials for internal and external use regarding programs, events, activities, etc.  
• Assists in developing web and other online content.
• In collaboration with senior leadership, schedules programs, events, activities, etc., as appropriate.
• Promotes interest and provides information regarding assigned programs and activities to the community and others, as required/directed.
• Keeps current of changing needs within programs, events, activities, etc., as assigned. Remains flexible in ensuring necessary modifications are made.
• Supports the supervision of team members, AmeriCorps members, interns and program assistants as required.
• Performs a variety of miscellaneous duties, such as answering phones, typing correspondence, running errands, picking up supplies, assisting senior leadership, and others as needed/directed.
• Promotes and builds good working relationships with staff of Communities First, Inc.   
• Embraces mission.
• Works with team; assists whenever and wherever needed/required.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree in related field and two (2) years of successful relevant experience, or;
• Associates Degree in related field and three (3) years of successful relevant experience

Other:

• Possess a valid Drivers License

Required Knowledge, Skills, Abilities, Training and Experience:                 

To perform the job successfully, an individual should demonstrate and/or possess the following competencies:

• Stellar customer service and public relations skills
• Self-starter
• Ability to speak and write clearly and concisely
• Ability to type, file, enter data, and perform basic bookkeeping
• Strong time management skills
• Advanced technical skills
• Program management
• Strong speaking skills
• High-energy
• Interpersonal skills
• Organizational skills
• Teamwork
• Confidentiality
• Flexibility
• Ability to analyze, research, and interpret data
• Ability to work with a diverse group of people

Language Skills:

• Ability to read and comprehend complex instructions, correspondence, and memos. 
• Ability to write complex correspondence. 
• Ability to effectively present information in one-on-one and small group situations to leadership, Board of Directors, community members, visitors, and other employees of the organization.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have high-level knowledge of Microsoft Office Suite products, emails, group messaging, data collection, program management, and other database and spreadsheet programs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, stand, talk, hear, and/or use repetitive motions. The employee is occasionally required to sit, stoop, climb, pull, push, and reach. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Equal Employment Opportunity & ADA Compliance:

Communities First, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Equal employment opportunity applies to all terms and conditions of employment including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, Communities First, Inc. will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the organization would result. We support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity by taking positive steps to eliminate barriers that may exist in hiring and in employment practices. Discrimination of any type will not be tolerated.

This job description does not list all the duties of the job. Other duties and responsibilities may be assigned. This job description may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.