HFA Home Visiting Supervisor

Job Title: HFA Supervisor  

Program/ Dept: Child & Family Services  

Reports To: HFA Program Manager 

FLSA Status: Regular/Full-Time/Exempt 

Probationary Period: Ninety (90) days 

Work Schedule:40 hours/week 

Salary Range: Updated Annually 

GENERAL DESCRIPTION 

Responsible for supporting staff and ensuring high-quality programming for home visiting programs.   Ensures compliance with Healthy Families America (HFA) Best Practice Standards and all State and Federal regulations. 

EDUCATION and/or EXPERIENCE 

• Minimum of a bachelor's degree in Human Services or related field.
• At least three (3) years of related experience in service delivery to culturally diverse families with young children using a strengths-based approach, including at least two (2) years supervisory experience preferred.
• Knowledge of community resources in Strafford County.
• Advanced computer literacy including Excel, Word, and Outlook.  

DUTIES AND RESPONSIBILITIES    

• Works with the HFA Program Manager and Outreach and Enrollment Coordinator to ensure full enrollment.
• Provides weekly supervision and support to HFA home visiting staff in Early Childhood Development, Prenatal Services, Family Support, Nutrition and Parenting in accordance with HFA program requirements.
• Participates in the orientation of all new HFA home visiting staff. Directly facilitates the professional growth of the home visitor.
• Maintains accurate and up-to date information about program policies and procedures, shares with HFA Home Visiting staff and ensures adherence to such policies and procedures.
• Ensures that all written and electronic records are complete and up to date.
• Regularly observes and documents the work of the HFA home visitors; monitors and maintains caseloads.
• Reviews HFA Screens and determines the need for completion of Parent Survey.
• Accepts for enrollment those determined to have the highest needs.
• Maintains a limited caseload of families under HFA providing resources and referrals and/or home visiting services to families in need.
• Facilitates ongoing parent groups with relevant topics for parent education which will promote socialization, child development, and/or recruitment of other families in collaboration with Family Resource Center.
• Completes semi-annual audit of participant files to ensure all records are up-to-date, complete and accurate.
• Sees that all necessary administrative tasks are completed in a timely manner including required reports and supervision records.
• Meets weekly with HFA Program Manager for reflective supervision if has a caseload or monthly if no caseload.
• Attends HFA/CFSS state meetings and trainings.
• Facilitates timely, appropriate reports of suspected cases of child abuse and neglect to DCYF.
• Assists in the development of and monitors work plans to achieve targeted performance measures for HFA.
• Ensures program adherence to all relevant HFA Home Visiting program requirements, recommending changes to procedures and updating forms.
• Attends all meetings and/or conferences as assigned (community, state, regional, and national).
• Completes Medicaid billing for CFSS, as applicable.
• Other duties as may be assigned.

OTHER QUALIFICATIONS 

• Strong commitment to maintaining confidentiality 
• Excellent communicator and collaborator 
• Excellent organization and time management skills with ability to prioritize and manage workload and deadlines
• Excellent problem-solving skills
• Ability to work independently as well as in a team environment
• Ability to perform administrative tasks (establishing objectives, organizing and mobilizing staff to implement plans, planning ability, evaluation skills).
• Ability to collaborate with other social service professionals, agencies and staff.
• Ability to work flexible hours and travel when necessary.
• Knowledge of and sensitivity to the unique challenges faced by families living in poverty.
• Knowledge of and ability to utilize community resources.
• Reliable source of transportation with 100/300 liability insurance coverage.
• Physical strength/endurance/mobility to perform in a standard daily required work routine (i.e. walking, sitting, lifting, and driving to various sites as required).
• Understanding of providing support to staff in stressful work environments.
• Knowledge of maternal-infant health & the dynamics of child abuse & neglect.
• Ability to be reflective and to provide reflective supervision.

COMMUNICATION SKILLS 

• Be able to communicate effectively with staff, volunteers, and families on a regular basis
• Good communication skills and ability to follow verbal and written instructions. 
• Ability to read, write, and communicate instructions
• Ability to train and provide presentations to large and small groups

SUPERVISORY RESPONSIBILITIES 

• Supervises HFA Home Visitors.

GENERAL EXPECTATIONS 

• Respects confidentiality of information about agency staff, personnel issues, and other program operations.  
• Strong commitment to maintaining confidentiality 
• Plan, assign, coordinate, organize and prioritize work.
• Models direct, positive, honest, and respectful behavior in every aspect of work with children, families, staff and community members. 
• Energetically engages people, issues and work.
• Applies the highest ethical standards to themselves and others daily. 
• Supports other in their efforts to be productive and effective and succeed in work and life.
• Actively participates in teambuilding, which includes sharing ideas and mutual support of team members.  
• Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done. 
• Practices honest, respectful and direct communication as well as active listening. 
• This position requires the holder to be accessible by mobile device during working hours.

EMPLOYMENT SCREENING 

Valid Driver's License and insured vehicle (100/300 minimum coverage) for use on the job or acceptable alternative, driving record check, criminal record check, randomized drug screening. 

Head Start, Early Head Start, Childcare, and Home Visiting Programs are also subject to the following: Head Start and child care licensing requires finger printing to be completed prior to employment.  A current (bi-annual) physical examination record, including a TB test must be kept on file.  An initial physical examination record, including a TB screening must be obtained within 60 days of hire, updated every three years and kept on file with Human Resources.  If a TB screening indicates high risk, results of a TB test must be kept on file including any treatment received.  Proof of licensure and/or proof of certification.   

MISSION VISION &VALUES 

Our Mission: To reduce barriers to help clients improve their economic stability and well-being through education, advocacy, and partnerships 

Our Vision: To eliminate poverty 

Our Values: Communication, Collaboration, Client-Focus, Accountability