What are the responsibilities and job description for the Warranty Administrator position at Community Auto Group?
Warranty Administrator Job Summary
Our dealership is seeking an experienced Warranty Administrator to manage our warranty claims. In this role, you will discuss the order and expectations with the customer, prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done. If a claim is denied, you will resubmit and follow up to try to move the claim forward for approval. You will also be responsible for scheduling warranty appointments, coordinating with vendors for replacement parts, and keeping up-to-date on factory recalls and announcements.
Warranty Administrator Duties and Responsibilities
- Discuss the warranty claim and expectations with customers
- Prepare and process warranty documentation according to manufacturer guidelines
- Submit claims quickly and efficiently
- Follow up with manufacturers to ensure claims are being processed properly
- Adjust and resubmit any denied claims to secure payment for warranty work
- Keep accurate inventory of ordered warranty parts and organize vendor paperwork
Warranty Administrator
Requirements and Qualifications
A high school diploma or equivalent
2 years of experience working in a dealership, preferably with service or warranties
Proficiency with basic computer programs
Excellent communication and organizational skills
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Baytown, TX 77521: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Computer skills: 1 year (Preferred)
- warranty: 1 year (Preferred)
Work Location: One location
Salary : $18 - $24