Branch Manager

Community Bank System, Inc.
Saint Johnsbury, VT Full Time
POSTED ON 4/23/2024
Overview:
At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, good benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities:

A Branch Manager is responsible for meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels. It is the Branch Manager's responsibility to ensure the Branch is in compliance with operating policy and procedures.
A Branch Manager 1 will normally manage a branch office having between $15MM and $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six (6) FTE employee. Level could also be impacted by related experience and/or mortgage lending capacity. This position will have consumer lending authority and may have SBL (Small Business Lending) responsibilities.

Qualifications:
  • Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
  • Lead in the selection of new personnel
  • Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
  • Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback
  • Work with management to establish growth, sales and profit objectives
  • Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
  • Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff
  • Conduct regularly scheduled sales and customer service meetings (at least monthly)
  • Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
  • Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area
  • Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff
  • Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
  • Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch.
  • Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes
  • Demonstrate cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff
  • Actively participate in the community as a reflection of the bank's goal for strong community involvement
  • Handle advertising and contribution requests
  • Integrate activities through communication with District Manager, Branch Administration, other management, etc.
  • Other related duties as assigned or directed
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.
Education/Training:
  • Associates Degree in Finance or Business or equivalent training preferred
  • Specialized banking education, experience or training
  • Valid Driver License
Skills:
  • Proficient reading, writing, grammar and mathematics skills
  • Excellent interpersonal relation and communication skills
  • Evidence of positive and effective leadership qualities
  • Thorough knowledge of the features and benefits of bank products and services
  • Consumer lending knowledge and authority
  • Working knowledge of Bank operating policies and procedures
  • Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
Experience:
  • Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position.
  • Minimum one (1) year of supervisory experience required
Other:
This position required National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act)

Min: USD $23.30/Hr. Max: USD $35.07/Hr. Other Job Information:
Hours: 40 hours/week

Level:
Branch Manager level determined bases on experience and/or branch size.

Compensation:
Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!


Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.


An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary.com Estimation for Branch Manager in Saint Johnsbury, VT
$60,329 to $76,805
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Branch Manager career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$70,275 - $89,082
Income Estimation: 
$81,267 - $106,511
Income Estimation: 
$189,500 - $272,203
Income Estimation: 
$70,275 - $89,082
Income Estimation: 
$81,267 - $106,511
Income Estimation: 
$189,500 - $272,203
Income Estimation: 
$42,635 - $55,049
Income Estimation: 
$49,355 - $58,201
Income Estimation: 
$50,045 - $62,919
Income Estimation: 
$112,593 - $161,301

Sign up to receive alerts about other jobs with skills like those required for the Branch Manager.

Click the checkbox next to the jobs that you are interested in.

  • Banking Products Skill

    • Income Estimation: $60,014 - $106,707
    • Income Estimation: $67,847 - $94,592
  • Branch Opening/Closing Procedures Skill

    • Income Estimation: $81,267 - $106,511
    • Income Estimation: $112,593 - $161,301
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Community Bank System, Inc.

Community Bank System, Inc.
Hired Organization Address Vergennes, VT Full Time
Overview At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized,...
Community Bank System, Inc.
Hired Organization Address Springfield, VT Full Time
Overview At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized,...
Community Bank System, Inc.
Hired Organization Address Wilmington, VT Full Time
Overview At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized,...
Community Bank System, Inc.
Hired Organization Address Springfield, MA Full Time
Overview At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized,...

Not the job you're looking for? Here are some other Branch Manager jobs in the Saint Johnsbury, VT area that may be a better fit.

Branch Manager - Home Care

Confidential - Health Care, Burlington, VT

Assistant Branch Manager

Sid Harvey Industries I, Rutland, VT