The Customer Engagement Representative will serve as the first point of contact for customers inquiring about all programs administered through the Home Improvement & Optimization Department, including but not limited to the Weatherization Assistance Program, Long Island Home Improvement Program, Access to Home, RESTORE, Town of Babylon CDBG Program, and the Suffolk County Land Bank.
The ideal candidate will be highly organized and capable of handling multiple tasks/projects at once, well-versed in conducting intake processes and analyzing income and asset information such as, pay stubs, award letters, and bank statements.
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