What are the responsibilities and job description for the Crisis Consultant Aide position at Community Health Alliance-Ohio?
Crisis Consultant Aide
Hamilton, OH
Full-Time & Part-Time Shifts available
Do you have a passion for helping other people? Are you looking for experience in the Behavioral Health Services field? We are looking to grow our Crisis Hotline Team located in our Sojourner Recovery Services agency in Hamilton, Ohio.
Community Health Alliance is a non-profit behavioral health agency that provides treatment services in Butler, Warren, and Preble counties, to adults with substance abuse and mental health problems. We are looking to hire team oriented, Crisis Consultant Aide to provide hotline services including mental health support, crisis de-escalation, and information and referrals to other services and resources.
Flexible work hours with occasional weekend and overnight shifts.
This is a great opportunity for college students and those who are looking for experience in the behavioral health field.
Pay Rate : $17.00/hour
JOIN OUR TEAM, WE ARE EXCITED TO WORK WITH YOU!
Develop a career dedicated to connection, compassion, and community. Join our dedicated team of professionals in fostering hope and transforming lives. Community Health Alliance is an employer that offers career opportunities with purpose.
At Community Health Alliance our employees are our greatest asset so we offer a full benefit program designed to support you and your family.
As a FULL-TIME Crisis Consultant Aide you will be eligible for:
- Low cost medical, dental and vision insurance.
- Generous paid time off (PTO) & paid holidays – over 4 weeks combined
- 403b, with company match – up to 6%
- Public Service Loan Forgiveness (PSLF) eligible employer
- Career Trajectory – Start here and build a lifelong career
- Company paid long-term disability and life insurance.
As a Crisis Consultant Aide your job duties and responsibilities will be:
- Establishing rapport with the client and assisting the caller to handle the existing situation.
- Operating a telephone hotline. Have an ability to handle various types of calls.
- Assessing human service requirements via phone using crisis intervention, suicide risk assessment, and active listening skills.
- Searching computer database to provide appropriate social service provider referrals.
- Maintaining appropriate documentation of work.
- Acting as an actively contributing team member and supporting the mission and work of the organization.
- Developing effective working relations within the organization.
- Have a general knowledge of the social services field.
Required skills as a Crisis Consultant Aide are:
- 18 years of age
- High School Graduate or equivalent
- Customer Service Experience
- Behavioral Health population experience (preferred)
Community Health Alliance is a regional leader providing the highest industry standards for health and human services. Our agencies of Transitional Living and Sojourner offer a complete continuum of mental health and addiction recovery treatment services. We equip our patients with the resources, services, and tools they need to achieve their goals and reach their highest personal potential. Community Health Alliance is proud to play a key role in helping individuals achieve a brighter and healthier future. Through innovation, integration, and collaboration of our agencies, the Community Health Alliance strengthens and empowers the individuals, families, and communities we serve.
Community Health Alliance is a drug testing Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $17
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