Salary Job Openings

Patient Access Representative - CCM

Community Health and Wellness of Greater Torrington, Inc.
Torrington, CT Full Time
POSTED ON 3/2/2024
ESSENTIAL JOB FUNCTIONS:
 
  1. Responsible for greeting and registering patients in a cheerful, helpful manner.  
  2. Responsible for verifying all demographic and insurance information to ensure accurate and complete data entry. Responsible for verifying that correct PCP is entered into the patient’s medical record.
  3. Responsible for monitoring of patient wait times and patient flow in lobby; will round on all patients in waiting area every two hours.  Responsible to communicate with patients if there’s going to be a wait because of unforeseen circumstances or if there are other items patient may need assistance with; suggest alternate solutions whenever possible.
  4. Responsible for keeping waiting area neat and clean.
  5. Responsible for completing the day to day tasks of the front office in an appropriate and professional manner focusing on customer service and patient satisfaction.
  6. Responsible to answer phone calls to determine appropriate routing of call to the appropriate medical team member.
  7. May be asked to assist with discharge, responsible to accurately schedule follow-up appointments and diagnostic testing.
  8. Responsible for answering the telephone in a cheerful, polite manner to all incoming calls, documenting messages in the “telephone encounters” (TE) in the E.H.R. transferring calls when required to appropriate medical staff.
  9. Perform other duties as assigned, including coverage for Discharge when needed and scheduling patient appointments.
  10. May also rotate to other departments as needed.
  11. Provides excellent customer service to all patients, staff and partners of CHWC at all times.
 
QUALIFICATIONS:
 
Education: High school diploma or equivalent.
 
Previous experience and as a medical receptionist, with multi-line phones and familiarity with insurance and electronic medical record (EMR) required.
 
Other Requirements:
1. Ability to demonstrate excellent customer service
2. Ability to prioritize responsibilities.
3. Ability to multi-task efficiently and effectively.
4. Must be able to act calmly and effectively in a busy or stressful situation.
5. Ability to communicate effectively in person, by phone and in writing.
6. Knowledge of insurance plans.

Salary.com Estimation for Patient Access Representative - CCM in Torrington, CT
$40,990 to $54,475
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Patient Access Representative - CCM.

Click the checkbox next to the jobs that you are interested in.

  • Customer Service Skill

    • Income Estimation: $27,669 - $35,138
    • Income Estimation: $27,723 - $35,775

  • HIPAA Compliance Skill

    • Income Estimation: $41,537 - $55,592
    • Income Estimation: $45,310 - $67,017
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Community Health and Wellness of Greater Torrington, Inc.

Physician Family practice
Community Health and Wellness of Greater Torrington, Inc.
Hired Organization Address Canaan, CT Full Time
Reporting to the Medical Director, is responsible for ensuring coordinated and integrated care. Will examine and treat p...
LPC
Community Health and Wellness of Greater Torrington, Inc.
Hired Organization Address Canaan, CT Full Time
Position Summary : Provides a range of psychological assessment, diagnostic, therapeutic, and/or case management service...
Community Health Worker
Community Health and Wellness of Greater Torrington, Inc.
Hired Organization Address Torrington, CT Full Time
Position Summary : The Community Health Worker (CHW) is responsible for helping patients and their families navigate and...
Dental Scheduler - Patient Access
Community Health and Wellness of Greater Torrington, Inc.
Hired Organization Address Torrington, CT Full Time
Position Summary : The Dental Scheduler will share our commitment to excellence and will have a customer service approac...
View More Jobs at Community Health and Wellness of Greater Torrington, Inc.

Not the job you're looking for? Here are some other Patient Access Representative - CCM jobs in the Torrington, CT area that may be a better fit.

Patient Access Representative

Community Mental Health Affiliates, New Britain, CT

Patient Access Representative, Diagnostic Imaging 40 hours per week

BRISTOL HOSPITAL GROUP, Bristol, CT

View More Jobs