Dental Assistant Supervisor

JOIN THE CHC FAMILY!

We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care to everyone who walks through our doors, regardless of income or insurance status, including low-income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating, and preserving a diversity, equity, and inclusion culture. At CHC, we strive for a workforce that reflects our community. We are proud to be able to serve our community! We would love to hear from you if you are passionate about our work!

Under the general and direct supervision of the dentist, assists during the examination and treatment of patients. The dentist has functional responsibility for Dental Assistants.

Major responsibilities:  

• Maintain sufficient stock and order supplies for the department utilizing purchasing software and systems.
• Biweekly approval of site Dental Assistant staff for payroll
• Create and assign work schedules for the DA staff
• Monitor radiation levels for occupation and safety hazards
• Oversee waterline maintenance, including testing, shocking, and reporting.
• Ensure all documentation logs are being recorded by dental assistants and all checklists are being completed.
• In collaboration with the Professional Development Dental Assistant, perform quarterly chart audits of dental assistants.
• Recognize DA staff concerns and resolve conflict in a timely manner.
• In collaboration with the dental assistant professional development – participate in the training protocol for new employees.
• Clinically assist at designated sites for call-outs/vacations as needed.
• Oversee the Lead Dental Assistant
• Prepare patient and operatory for dental treatment.
• Review and enter patient medical history into electronic dental records.
• Take blood pressure and pulse as required.
• Remain with the assigned provider for the duration of the procedures.
• Remain with the patient in the operatory.
• Maintain dental instruments, materials, and medications in the quantities needed for general and specialized scheduled treatment.
• Maintain organization of instruments/supplies/treatment rooms.
• Follow infection control protocols and procedures.
• Take radiographs (must be State Certified; see below).
• Keep the oral operating field clean during dental procedures.
• Prepare restorative materials and dental cement.
• Prepare impression materials and take and pour up dental impressions as required.
• Prepare and sterilize instruments following procedures.
• Operate equipment safely, including autoclave, ultrasonic cleaner, vibrator, stone trimmer, etc.
• Prepare work to be sent to dental laboratories.
• Perform routine maintenance described as follows: cleaning sterilizers, lubricating equipment, replacing expendable parts, cleaning
• operatories and any other routine maintenance duties as assigned.
• Help patients understand appointments, payments, etc., when required.
• Assist the provider with entering billing codes before dismissing a patient.
• Assist the provider with the end-of-day tasks, including printing and checking the day sheet.
• Scan documents into the computer as required.
• Set up and assist with post/core build-up procedures.
• Assist with hygiene double schedule
• Set up and assist with traditional crown procedures (prep and delivery)
• Independently fabricate temporary crowns and place them using temporary cement.
• Independently take preliminary alginate impressions for dentures, repairs, whitening, occlusal guards, study models, etc.
• Expose PANX radiographs.
• Set up and assist with endodontic procedures.
• Expose endodontic PAs as needed.
• Set up and assist with advanced oral surgery procedures such as impacted wisdom teeth and surgical extractions.
• Work as part of a team and help other assistants and dentists as needed.
• Work in other sites, including Fitchburg, Leominster, Gardner, and ACTION as needed
• Communicate effectively with other staff and patients in a respectful manner.
• Demonstrate understanding and commitment to the health center's mission.
• Demonstrate understanding and commitment to the established CHC Values and Standards.
• Demonstrate understanding and follow guidelines outlined in the CHC Employee Handbook.
• Demonstrate understanding and follow guidelines outlined in the Dental Department Policies and Procedures.
• Provide other job-related duties as assigned.

Minimum Qualifications:  

• High school diploma plus training that leads to a basic knowledge of dental terminology and dental service procedures.
• Seven years of experience as a Dental Assistant is preferred
• DANB Certified
• CPR Certified
• Proficient in reading, writing, and speaking in English.
• Demonstrated interpersonal relationship skills
• Demonstrated ability to work in a fast-paced, physically demanding office environment
• Proficient in basic computer skills

Benefit: 

• 401k  
• Generous vacation and personal time for eligible employees  
• Sick time
• Medical, dental, and vision insurance  
• 100% paid Life insurance/AD&D 
• 100% paid Long-Term Disability  
• Employee Assistance Program (EAP) 
• Discounts on travel and entertainment! 
• Discounts on cell phone service, computer purchases, and more! 
• College Tuition Rewards/CMEs 
• Company Events & Activities (Annual cookout and holiday party, health and wellness events, "Lunch & Learns", team building, and more!)
• EyeMed Vision Care Program
• Accident & Cancer Insurance
• Educational development reimbursement
• Discounts on - gym membership, travel & entertainment tickets, electronics, and more!