POSITION SUMMARY
The Community Programs and Integration Manager is responsible for developing community programs in collaboration with Executive Team and the Director of Community Programs. The Community Programs and Integration Manager will report directly to the Regional Director. Responsible for providing project management framework for developing new community programs. Collaborates with community partners to gain understanding of the needs of the new programs and helps to create the programs and track the project through completion.
PRIMARY JOB RESPONSIBILITES
- Maintains project management related documentation for new community programs including but not limited to timelines,
task lists, flow charts, and meeting minutes
- Develop and maintain SharePoint sites to store project management Wrike/SharePoint
- Ensure project documents are updated, distributed, and stored appropriately
- Documents meeting minutes, action items, and decisions during meetings and performs follow-up
- Effectively provides status updates to executive leadership and community partners
- Resolves or escalates issues in a timely fashion
- Work closely with internal and external teams to obtain in depth understanding of the documentation, process, and billing
requirements for new community programs
- Analyze existing and potential program infrastructure, focusing on repurposing existing programs and policies first and
creating new programs and policies when necessary
- Communicate changes or new programs effectively to staff at all levels of the organization
- Establish rapport with outside agencies, to include but not limited to hospital systems, correctional health systems, EMS,
police departments, etc.
- Responsible for collecting, maintaining, and analyzing KPI for direct reports as well as tracking client referrals and established
and in progress community partnerships
QUALIFICATIONS:
- Education, Certification and Experience Requirements
- Bachelor’s or Associate’s degree in related field, or related experience
- Certified Associate of Project Management (CAPM) preferred
- Experience in an Opioid Treatment Program setting is preferred
- Experience with various community partners and government agencies (i.e. other behavioral health agencies, RBHAs, Dept of
Child Services, correctional health/criminal justice, and others) preferred
- Basic computer skills Extensive knowledge of Microsoft Office applications
- Ability to be self-directed in the completion of individual work assignments
- Detailed, organized, and has efficient record keeping skills
- Customer-serving personality within a fast-paced environment
- Ability to multitask and be adaptable to changing priorities
- Excellent communication skills at an organization level Ability to travel- including all CMS locations
Tools and Equipment Requirements
- The ability to use a phone, computer, printer, and copier is required.
- Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint.
- The ability to use the internet and various web browser software is required.
Physical Working Conditions and Office Setting Description
- Requires sitting and standing associated with a normal office environment.
- Manual dexterity using a calculator and computer keyboard.
- Requires prolonged sitting, standing, frequent bending, stooping, or stretching.
- Some lifting may be required.
- Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required.
- Requires occasional use of fax machines, telephones, copiers, and other office equipment.
- Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift
and or move up to 50 pounds.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.