Incident Management Assistant

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring for an Incident Management Assistant in Rockville, MD - who will be responsible for monitoring the systematic operations of incident management and internal investigations of residential, day, and vocational programs.

Responsibilities:

• Review incident documentation and verify all required elements are complete to accurately support incident packages
• Ensure incident packages are submitted timely per state regulations
• Monitor Therap General Event Records (GER’s) to verify incidents are properly documented and reported
• Verify that all required notifications have been made to the individual’s team, management, clinical staff, and regulatory agencies
• Participate in regular incident review committee meetings, and maintain incident management database as required
• Enter all incident information into the database and IRMA timely
• Assist in reviewing investigation recommendations with the Incident Management Coordinator and Incident Review Committee
• Ensure follow-up documentation is submitted to the regulatory body
• Monitor the implementation of Incident Review Committee recommendations and report any issues
• Respond timely to regulatory bodies as needed
• Conduct investigation follow-up as required or requested by the Incident Review Committee
• Assist Incident Management with ensuring assigned regions comply with Community Options Abuse and Neglect Policy
• Assist in quarterly and annual trend analysis studies as required
• Participate as a member of the National and Local QA/Incident Review Committees
• Chair Human Rights Committee if needed
• Conduct staff trainings as needed
• Attend all staff meetings as determined by supervisor
• Attend conferences, seminars and training relevant to the position
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• Additional tasks and responsibilities may be assigned

Minimum Requirements:

• High School Diploma or GED
• Associates/bachelor’s degree in a related field with at least three years of relevant experience preferred
• Valid driver’s license with satisfactory driving record
• Knowledge of Maryland COMAR regulations, preferred
• Experience with community-based support for persons with disabilities
• Ability to maintain effective relationships with management, employees, regulatory/oversight agencies, and the general public
• Excellent time management skills, and the ability to develop and implement multiple priorities
• Ability to effectively present facts and recommendations in oral and written form
• Independent judgment is required to plan, prioritize, and organize diversified workload
• Excellent presentation and verbal skills
• Proficient with Microsoft Office 365

Working Conditions:

• Ability to work in a fast-paced environment handling multiple priorities
• Travel throughout designated regions utilizing own vehicle

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

If you have any questions, please don’t hesitate to contact the friendly staff at our Rockville, MD office!

Phone Number: (301) 656-3997

If interested, please click Apply Now or Send Resumes to: Resumes-MD@comop.org

Community Options is an Equal Opportunity Employer M/F/D/V