GENERAL DESCRIPTION OF DUTIES
Community Response Community Health Worker is to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. This position is responsible for being a trusted member of the community, where they can be engaged to provide psychosocial support to participants who were at increased need for providing an array of street-based harm reduction services to people calling for assistance from the Police Department that may or may not be actively using drugs, including injection drug users (IDUs), sex workers, and people living with HIV/AIDS and/or Hepatitis C amongst other social determinants. The general duty is to reduce the need for arrest in favor of referrals to appropriate treatment resources and supports, and, to promote safety for persons in crisis, the community, and the police. All activities are designed to be consistent with SSP service model, based on educating and empowering individuals for self- advocacy and to make self-identified changes in their lives with reducing need for emergency services.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
MINIMUM TRAINING, EXPERIENCE, AND HEALTH CERTIFICATIONS
Education: Associates with an approved combination of experience, certification, and or education.
Minimum Years of Experience: A minimum of three years of experience in client case management.
Active Certification in good Standing: Community Health Worker (CHW) preferred, Valid Driver’s license.
Demonstrate skills: Ability to manage diverse operations, effectively multi-task and a style that encourages creativity, growth, collaboration, problem solving, open communication and accountability. Organized, self-motivated team-player, with strong interpersonal and communication skills. Proficient in MS Office Suite and in using technology for data collection as a management reporting tool. Ability to compile written reports and maintain case notes. Ability to work with diverse, multicultural population. Ability and willingness to be hands-on and solve problems as they arise. Willingness to work outdoors (sometimes in inclement weather), and/or in participants’ homes.
Knowledge: Knowledge of local community resources.
Physical and TB Required: Yes, prior to appointment.
Bilingual: Preferred – Language Spanish
Driving Required: Yes. Agency Vehicle: Yes, Employee’s Own Vehicle: Yes, with proof
of auto liability ins.
Active Driver License in good standing required upon hire and throughout employment.
PREFERRED EXPERIENCE
ADA COMPLIANCE
Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: All tasks require visual perception and discrimination and the ability to communicate daily in oral and written form.
Environmental Factors: Tasks performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.
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