Residential Services Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Residential Services Manager (Program Manager) provides leadership and program oversight in the supervision of intellectual and developmental disability (IDD) Community Homes. They are responsible for communicating and fostering company values and philosophies as well as general program management. The Residential Services Manager is directly supervised by the Program Director.

• $20.67 per hour.
• Full-Time (40 hours per week) with Monday to Friday - 8:30 AM to 4:30 PM Hours. Must be able to work flexible hours including evenings and weekends as well as for on-call, emergency situations and to meet individual's and program's needs.
• A great opportunity to grow your career at one of the largest human services providers in PA.

CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period.

Duties of this position include:

• Supervises Program Supervisors, monitors and evaluates employee performance according to company performance management policies and procedures.
• Collaborates and cooperates with the hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.
• Directs and ensures effectiveness of program's daily operations.
• Ensures the health, safety and welfare of the individuals within the program.
• Provides training and oversight related to the program's Incident Management.
• Provides training, including Medication Administration Training, as required.
• Supports Program Supervisors in managing coverage in the homes.
• Participates in the company's on-call system.
• Enhances quality of the individuals' lives by promoting inclusion, recovery and integration into the community.
• Facilitates regular staff meetings and ensures communication with and from company management.
• Ensures implementation of individual program and behavioral plans and activities.
• Oversees the maintenance and completion of documentation required by the company, state or federal regulations, etc.
• Transports individuals in personal or company vehicles for meetings, appointments or community activities.
• Serves as an active member of the service team in the coordination of services..
• Accounts for the management of program budgets, petty cash and the oversight of the financial transactions of the individuals.
• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.
  Performs job responsibilities of the Program Supervisors directly, when required.

This position requires:

Must have one of the following:

• Master's degree from an accredited college or university, 1 year experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience.
• A bachelor's degree from an accredited college or university, 2 years of experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience.
• An associate's degree or 60 credit hours from an accredited college or university, 4 years of experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience (except in the ICF/MR setting).
• High school diploma or equivalency, 6 years of work experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience (except in the ICF/MR setting).

Additional requirements include:

• Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
• Must be able to work flexible hours.

CSG Offers Superior Perks & Benefits:

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & children who qualify.
• Generous Paid Time Off & Other Paid Leave
• Extensive Paid Training
• Career Development Opportunities
• Family Medical and Parental Leave
• Flexible spending accounts for medical & dependent care
• Traditional or Roth 401K Plans with up to 4% employer match
• Employee Assistance Program (EAP)
• Life Insurance
• Wellness Reimbursement
• Tuition Assistance
• Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.