Claims Adjudicator

Community Support Services Inc
Akron, OH Full Time
POSTED ON 11/25/2023 CLOSED ON 1/7/2024

What are the responsibilities and job description for the Claims Adjudicator position at Community Support Services Inc?

About Us: For 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.


The Opportunity:
We are seeking to hire a Claims Adjudicator to join our Finance Team. This individual is responsible for claims adjudication for Behavioral Health, SUD, and FQHC claims and processes.


What You’ll Do:

  • Manage and resolve claim denials received from Payers within the Billing Guidelines.
  • Manage unpaid and/or unprocessed claims within Payer’s time frame, and correct claim(s) according to the Payers’ Billing Guidelines for reprocessing.
  • Verify and update inaccurate insurance and/or client information for reprocessing of claim(s). Contact Payers as needed for discrepancies and/or disputes, and update Credible Software.
  • Submit FQHC claims for additional wrap around payments on the PNM Portal.
  • Manage Charge Tickets for FQHC prebilling.
  • Review various reports and file appeals and/or corrections as necessary.
  • Complete special reports/projects as assigned by A/R Manager.
  • Download 835’s from Etactics Clearinghouse, place in correct Payer folder, enter and maintain in the ERA Spreadsheet.
  • This position is full-time (40 hours a week) working normal business hours.


What We’re Looking For:

  • Certification and/or training in medical billing.
  • Minimum two and a half years medical billing experience.
  • Knowledge of CPT and ICD 10.
  • Knowledge of medical terminology, medical billing, and Excel and other common medical practice software.
  • A deeply held belief in CSS’s recovery-centered mission.
  • Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness.
  • Ability to multi-task efficiently and effectively.
  • Excellent organizational, attention to detail and communication skills.
  • Proficiency in Microsoft Outlook.
  • Skill in managing time and meeting deadlines.


What We Offer:

  • Pay for this position starts at $20-24/hour
  • Working within in a mission-driven, highly engaged environment
  • A supportive, professional workplace with excellent resources
  • Engaging, autonomous atmosphere
  • Professional Development Assistance and Education Assistance Program
  • Program-Site Eligibility for the Public Student Loan Forgiveness Program
  • 401(k) with 5% employer contribution
  • 10 paid holidays and 15 days of PTO annually
  • Health, Dental, and Vision insurance
  • Subsidized membership to local YMCA branches
  • Life insurance and short- and long-term disability

Company's website: www.cssbh.org

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an Equal Opportunity, Affirmative Action employer: EEO/M/F/Vet/Disability, with an active interest in Diversity and Inclusion.

Salary : $20 - $24

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