Administrative Specialist

Community Teaching Homes, Inc. is a non-profit Behavioral Health agency providing outpatient counseling and placement services. We are currently seeking a qualified individual to fill the role of our Administrative Specialist. Full time & part time positions are available.

Essential duties included, but are not limited to:

• Ensure meticulous documentation to maintain quality assurance to uphold compliance & confidentiality
• Act decisively and responsibly during emergencies, adhering to critical notification protocols
• Foster positive relationships with treatment team members & collateral contacts
• Participate actively in meetings, conferences, and agency consultations in a professional manner
• Assist in developing & updating policies & procedures
• Review records to ensure quality & compliance, providing feedback as necessary
• Contribute to continuous quality improvement initiatives, performance indicators, and strategic planning efforts
• Gather data for accreditation, certification & licensing submissions
• Build rapport and collaborate with stakeholders to uphold best practices & transparency
• Coordinate tasks, documentation & communication for efficient service delivery
• Welcome and assist clients & visitors, maintaining a welcoming environment and ensuring timely appointments. Maintain aesthetics of the office environment.
• Respond to customer inquiries comprehensively, maintaining professionalism and accuracy
• Input & manage date in spreadsheets or databases efficiently

Potential duties based on skill set and training:

• Develop & revise Service Plans
• Provide direct support services and actively participate in problem resolution
• Collaborate with youths' collateral contacts to ensure interagency collaboration
• Prepare written reports & complete all service documentation as mandated
• Engage stakeholders in the mission & vision of CTH, including Board Members, committee members, parents & personnel
• Undertake duties of the Placement Director during extended absences, as needed
• Provide social skills training & support to maintain youth in community-based care
• Deliver psychotherapeutic interventions to stabilize youth
• Identify strategies & treatment options & facilitate referral & linkage to necessary community supports
• Participate in clinical treatment team meetings and medical reviews to ensure care coordination
• Supervise day-to-day activities of youth in home & community settings

Requirements:

• High School Diploma. Technical training or college degree preferred.
• 3 yrs of experience working with youth preferred
• Experience in a Behavioral Healthcare setting preferred
• Availability to work core hours as required
• Ability to work a flexible schedule as needed
• Ability to pass all pre-employment requirements
• Must be at least 21yrs of age

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• No weekends

Application Question(s):

• Are you at least 21 years of age?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Required)
• Data entry: 2 years (Required)
• Behavioral health: 3 years (Required)

Work Location: In person