What are the responsibilities and job description for the Schedule Coordinator position at Companion Care Inc?
Job description
Companion Care Inc. is an established in-home care agency in the Woodinville. We take pride in finding positions for our employees that they can thrive in. We are currently looking for a full-time schedule coordinator to join our team. In this position you will be responsible for working with our care manager to understand our client needs and then selecting caregivers that best meets those needs. The schedule coordinator must be able to produce a weekly schedule and communicate that schedule to our clients and caregivers. The ideal candidate should possess the ability to multitask, think outside the box, be able to work well with others and under pressure.
Requirements for this position include:
- Ability to communicate with our employees to gather the information we need to successfully match them with a client.
- Exceptional customer service and phone skills. Able to answer questions in a professional manner and direct incoming calls as needed to appropriate staff members.
- Experienced in creating and communicating schedules to employees and clients.
- Strong problem-solving skills. Have the desire to "solve the puzzle"
- Strong organization skills. Ability to keep current with employee request.
- Ability to work in a fast-paced environment and respond quickly to changes in job priorities.
- Comfortable working with a team in a small office environment.
- Ability to participate in the after hours phone rotation (once a month) with additional pay
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Woodinville, WA 98072: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Scheduling: 2 years (Required)
Work Location: In person
Salary : $24 - $25