DIRECTOR OF RETAIL OPERATIONS - STRATEGICE BUSINESS IMPLEMENTATION TEAM
Job Posting for DIRECTOR OF RETAIL OPERATIONS - STRATEGICE BUSINESS IMPLEMENTATION TEAM at Compass Group Careers
Salary: $83,000 - $120,000
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
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Driven by stability and innovation, our elevated solutions speak directly to client needs, while our teams of experts stand ready to ensure successful openings, operational excellence, and standardized brand execution. You will lead and foster teams with a high level of enthusiasm, creativity and business acumen. You will bring to the table strong leadership, employee development skills, sound cost management experience, and solid managerial expertise. You will provide support during periods of new business expansion, facilitating and securing new business and ensuring successful margin improvement. You will ensure training of key roles as they come into CHE. You will ensure we are looking at process improvement, service excellence, and concept growth to grow and retain business.
This individual will assist in the coordination of strategic and operational activities by providing project support, coordination, collation of information, reporting and data analysis. They will enable, drive, and deliver strategic objectives and business results.
This position will be REMOTE and will require up to 50% travel.
Job Summary
The Retail Operations Director is an experienced, strategic retail food service leader with proven multi-unit management experience.
In this role you will be responsible for providing overall direction, strategy formulation and execution to grow the current P&L retail revenue for Chartwells Higher Education. Accountable for building upon the retail brands, maximizing revenue and profits, growing the business, managing client and customer satisfaction, and associate loyalty as it relates to the retail operations . You will also drive and support sector initiatives as directed. Other duties, special projects and initiatives may be assigned.
Key Responsibilities
- Operates in accordance with the approved budget, while providing maximum value for the dollars spent.
- Maintains excellent relationships with guests and client.
- Promotes the professional growth and development of the entire team.
Preferred Qualifications:
- Associate's Degree required; Bachelor’s Degree preferred
- Merchandising experience required
- Minimum of seven years retail food service, boutique store or department store experience
- Multi-unit experience is required
- P&L experience is required
- Must have large volume account management experience
- Strong knowledge of retail trends
- Must be forward thinking and proactive
- Excellent written and verbal communication skills
- Must be able to communicate with all levels within a sophisticated client environment
** This position will be REMOTE and will require up to 50% travel. **
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1280745
Chartwells Higher Education
SHARON MCNEELEY
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