SYSTEMS DIRECTOR

Wallingford, CT Full Time
POSTED ON 3/28/2024

Position Title: SYSTEMS DIRECTOR

Pay Grade: 16

Reports To: Regional Director

Salary: $110000 - $113000

Other Forms of Compensation: System Director Bonus Eligible


With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.


With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary

Job Summary:

The System Director of Dining Services is a key leadership position directly responsible for the successful operation of multiple Food & Nutrition Services for 4 senior living CCRCs in CT.

The focus will be to implement and maintain CCL standards, reduce costs, create more unity in the system as well as creating more of a "branded feel" across all 4 communities.

Key Responsibilities:

  • Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations at all sites
  • Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites
  • Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met.
  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
  • Leads team of Directors within the system
  • Manages system budget
  • Other duties as assigned

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus seven years of directly related experience preferred
  • Minimum of seven plus years of hospital or adult home/care experience preferred, depending upon formal degree or training
  • Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable
  • Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Previous P&L accountability or contract-managed service experience is desirable
  • Strong supervisory, leadership, management and coaching skills
  • Strong communication skills both written and verbal
  • Ability to communicate on various levels to include management, client, customer and associate levels
  • Excellent financial, budgetary, accounting and computational skills
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • ServSafe® Certified
  • Certified Dietary Manager certificate or Registered Dietitian preferred


Apply to CCL today!

CCL is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Associates at CCL are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

CCL maintains a drug-free workplace.


Req ID:
1284138

Compass Community Living

Nicholas Henderson

[[req_classification]]

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