What are the responsibilities and job description for the DIRECTOR OF CONCESSIONS position at Compass Group?
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Chartwell's Higher Education is seeking a Director of Concessions for Boise State University. As the Director of Concessions, you will be responsible for managing the concessions department to achieve the best possible guest experience, client satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards.
KEY RESPONSIBILITIES:
- Directs all aspects of concessions operations
- Works with our leadership team to continually drive improvements in guest satisfaction and financial results
- oversees all aspect of planning and event preparation within the concessions department to ensure maximum event readiness
- Supervises the day-to-day work activities of managers, supervisors, and food service workers while driving employee engagement
- Coordinates the hiring, training, and development of frontline staff
- Completes monthly financial reporting and financial action planning to achieve sales and budget goals
- Ensure Chartwell's operational standards are implemented and met
- Develops and maintains client and customer relationships
- Regularly acquires feedback from client and guests to improve operations
- Implements all menus, promotions and concession programs
- Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
- Ensures that Responsible Service of Alcohol protocols are followed; completion of alcohol incident logs to identify recurring issues or trends
- Performs other duties as assigned
PREFERRED QUALIFICATIONS:
- Previous management experience in Concessions
- Bachelor's Degree in Hospitality Management is preferred
- High level of computer literacy
- Understanding of financial concepts
- Passion for hospitality, food, and retail
- Excellent interpersonal and management skills
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1199030
Chartwells HE
JESSICA BARRICK
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