What are the responsibilities and job description for the Patient Flow Manager position at Compass Group?

Key Responsibilities:

Orients, trains, and develops all levels of personnel such as; dispatchers, trainers, transporters, couriers, drivers, and elevator operators
Assists in coordination of activities and services with other departments
Ability to understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
Maintains a partnership environment of highly motivated associates
Understands and able to explain, and develop dispatcher logic and transporter activities; monitor and supervise dispatcher activity
Assists unit director in achieving financial objectives; ensures department operates within budget; assists controlling departmental expenses
Ensures proper operation of software programs, page and phone handling systems within the department
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC
Management of add-on services such as, but not limited to; patient observation, lift, courier, valet or shuttle, where applicable.

Preferred Qualifications:

Two-year college degree or equal-related experience preferred
Management experience in hospital environment and/or patient transportation helpful
Effective organizational and time leadership skills
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity
Excellent judgment skills for problem solving of performance of associates’, the coordination of hospital activities, and enforcement of policies in stressful situations
Excellent interpersonal skills vital; ability to work well with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeable
Effective verbal, listening and written communication skills
Advanced skills in Excel, Word, PowerPoint, and Outlook
Must be able to work rotating weekends and holidays

Job Type: Full-time

Pay: $47,000.00 - $52,000.00 per year

Benefits:

Schedule:

Supplemental Pay:

Work Location: One location

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Patient Flow Manager