What are the responsibilities and job description for the EHR Application Support II position at Compass Health Network?
Compensation: $76,462.26 Annually
The EHR Application Support II is responsible for providing user support and services for EHR applications utilized by
providers, nursing, health care clinicians, and ancillary staff.
This is a Remote, Full-time benefit eligible position working Monday-Friday 8:00 am - 5:00 pm.
ESSENTIAL FUNCTIONS – JOB SPECIFIC
• Provides fundamental support for EHR applications. Facilitates the upkeep and design of appropriate user training materials with super users and serves as training resource to the agency
• Responsible for creation, maintenance of EHR form and creating of reports for printing documentation
• Record, track and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
• Also serves as a liaison/change agent between clinicians and IT professionals to facilitate the adoption of new systems, procedures and workflow.
• Responsible for assisting in evaluation, planning, implementation, and upgrading of all electronic health record and associated software systems.
• Collaborates with providers, nursing, and health care clinicians regarding clinical workflow to ensure successful implementation of technology that benefits patient care and achieves expected outcomes.
• Responsible for assisting in the design, delivery and improvement of in-house software applications training programs and related courseware.
• Assists projects, attend meetings, workshops, and various programs, as needed
• Although driving is not an essential function of the position, a valid license and agency established minimum automobile coverage are required in the event the employee drives during the course of employment.
• Other duties as assigned
• High School/ GED required
• Bachelor’s degree preferred in computer science or related field
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• At least three (3) years equivalent work experience required if no bachelor’s degree
• Previous experience with other Electronic Health Records is preferred
• Proven experience with troubleshooting principles, methodologies and issues resolution techniques
• Ability to conduct research into software development, delivery concepts, and technical application issues
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”
Why join us?
We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.
At Compass Health Network, these are just a few of the benefits that we offer as an organization:
- [Link available when viewing the job]
- Advancement opportunities
- Professional development
- Licensure supervision
- Mentor opportunities
- Tuition reimbursement
- Scholarship program
- Employee Assistance Program
- Headspace Access
- Paid time off & Paid Holidays
- NHSC Loan Repayment Participant
We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
Salary : $76,462
