Receptionist/Office Assistant

Compass provides payroll check-writing, direct deposit, and payroll tax services for small businesses and non-profit organizations from 1 to 50 employees. Many of our current clients have left the large national payroll companies because they like our up-front pricing and they love that we pick-up the phone in two rings with a live person!

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist/Assistant to join our team. The ideal candidate will have strong administrative and organizational skills, as well as experience in an office setting. This position will involve managing the front desk, providing administrative support, and assisting with various office tasks.

Job Title: Receptionist / Administration

Department: Administration

Reports to: President & Operations Manager

Effective Date: 5/6/2024

Direct Reports: None

Type: Non-exempt

General Summary of Position:

Ensure positive first impressions in interactions with clients and other stakeholders. Provide administrative and clerical support to ensure the highest level of client satisfaction.

Essential Duties

50%

o Facilitate clear and effective communication

o Greets client, visitors, and guests. Determines the purpose of each person’s visit and directs him or her accordingly.

o Answering and directing phone calls

o Taking and distributing messages

o Handling / directing inquiries and requests

o Receiving, sorting and distributing incoming mail

o Preparing and sending outgoing mailings and packages

35%

o Provide administrative support for the team

o Photocopying, scanning and faxing

o Data entry of client information

o Assist the team with payroll distribution/packing/shipping.

o Assembly of client tax returns

o Maintaining office appliances needs (i.e. copy paper, ink, etc.)

o Typing documents and correspondence

o Monitoring and ordering inventory of office supplies

o Keeping office area neat and tidy

10%

o Support effective interactions across the team and with clients

o Organizing and scheduling appointments

o Organizing and coordinating meetings

5%

o Ensure efficient and effective administration of records and documentation

o Maintaining filing systems both paper based and electronic

o Coordinate with 3rd party providers.

Non-essential duties

• Other tasks as required to ensure successful business operation.

Supervisory Responsibilities - none

Required Skills/Abilities

• 1-2 years of relevant software applications experience, including MS Office

• 1-2 years of experience using the internet to research a topic

• Must show good math skills.

• 30-40 Key Strokes per Hour

• 1 year of relevant office procedure experience

• High School Diploma or Equivalent

Desired Education and Experience

• 1-2 years of post-High School education

• 2-3 years similar office experience

Physical Requirements

• Prolonged periods of sitting at a desk.

• Must be able to lift up to 15 pounds at times.

The job description should not be considered a contract of employment or an all-inclusive list of duties. The objective is to provide an outline of duties and responsibilities to:

• Improve recruiting and hiring efforts
• improve cooperation by giving all members of the team insight in existing roles and responsibilities
• enable career moves within the organization
• increase results by detailing responsibilities and key performance indicators

This is a part-time position with competitive pay. If you are a motivated individual with strong administrative skills, we would love to hear from you.

Job Type: Part-time

Pay: $15.42 - $18.00 per hour

Expected hours: 30 per week

Benefits:

• Paid time off

Schedule:

• Day shift

Experience:

• Office: 2 years (Required)

Ability to Commute:

• Mayfield Village, OH 44143 (Required)

Ability to Relocate:

• Mayfield Village, OH 44143: Relocate before starting work (Required)

Work Location: In person