What are the responsibilities and job description for the PRN Patient Access position at Complete Care ER?
Patient Access Specialist
Nights 7p-7a
We are looking for our next SUPER STAR! As a Patient Access Specialist at Complete Care, you will play an important part in helping patients get the care they need. If you are looking to join a great work environment, with friendly outgoing co-workers then keep reading.
As a warm, inviting person who welcomes our guests as they arrive, you’ll put our patients and their family at ease while setting the tone for the rest of their visit. Your responsibilities will include efficiently processing patient registration, verifying patient insurance information, communicating and processing payments, helping patients’ complete paperwork and resolving any issues that arise. You will also be asked to have impeccable phone etiquette, work independently, and strive to outperform expectations with a fun attitude in a team environment.
About us
Complete Care values the role each member of our team plays in helping provide award winning care to the communities we serve. We employ more than 500 people and provide rewarding career opportunities that help them reach their highest potential. You’ll be recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.
Our company has been industry pioneers since 2009. We have been recognized year after year by receiving the prestigious Press Ganey Pinnacle as well as the Guardian of Excellence award for patient satisfaction.
“The only way to earn the accolades we’ve received is to hire great people and give them the tools to succeed. I am fortunate to be surrounded by a very talented team. When people take pride in their work and love their job, extraordinary things can happen” –Rob Morris, CEO
Comprehensive Benefit Package
- Medical, Dental and Vision
- Enhanced Benefits for employee, spouse and living at home children
- Company Match 401k Contribution
- Paid Time Off
- Life Insurance
- HSA/Flex Spending Account
- Employee Assistance Program
- Complete Care Holiday Fund
- College Tuition Benefit
- Fun Work Environment
Complete Care offers competitive pay and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys, employee rounding and town halls.
Experience
We prefer at least 2 years of healthcare customer service experience including patient access operations activities. If you’re not quite there but have a passion for customer service, let’s talk!
Requirements
- High School Diploma or equivalent
- Willingness to Help Others
- Positive Upbeat Attitude
- Professional Appearance
- Administrative and Clerical Duties including office equipment
- Basic Excel skills
Expertise
- 1-2 years of medical insurance verification experience preferred
- Excellent Customer Service Skills
- Impeccable Phone Etiquette
Salary : $30,800 - $39,100
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