Hospital Liaison

Hospital Liaison

Department: Marketing/Sales Team

Location: Greater Milwaukee Area

Reports To: Regional Director of Business Development

Status: Full Time; Exempt

SUMMARY

Complete Care is seeking an passionate Healthcare Professional to fill the rewarding role of Hospital Liaison, this person will establish/maintain communication between Hospital Case Managers/Social Workers, and more to help maximize outcomes and reach a beneficial decision for our Skilled Nursing Facilities.

BENEFITS

§  Competitive Salary

§  PTO

§  Affordable Health & Dental Insurance

§  Vision Plan

§  Long-Term & Short-Term Disability plans

KEY JOB FUNCTIONS

§  Building and maintaining meaningful relationships with acute-care hospitals, health systems, discharge planners, and case managers.

§  Maintains a thorough understanding of facilities’ resident treatment programs, philosophies, goals, and objectives.

§  Partners with Regional Director of Business Development to develop and execute marketing plans and achieve facility occupancy goals.

§  Monitors conversion ratios regarding Business Development. Calls/Visits direct referral sources, directs prospective calls, and analyzes data, to use as part of marketing plan.

§  Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the facilities services.

§  Continually review changes to the market and the activities of the competitors, adjusting the marketing plan if necessary.

§  Identify/Executing new and creative business opportunities

§  Perform on-site assessments as required by facilities, to acquire necessary and appropriate information to facilitate the admission of prospective residents to the facility.

§  Completes outside Business Development sales calls : Contact sources may include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, retirement communities, clergy, medical insurance providers and other local community contacts.

ESSENTIAL SKILLS & EXPERIENCE

§  Minimum of five years’ experience in sales/marketing- Preferred in Senior Living/Skilled Nursing Facilities

§  Aware of and adheres to Resident’s Rights and Confidentiality of Resident information

§  Technically savvy

§  Good written and verbal communication skills

§  Excellent decision making & creative thinking skills

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11.29.23