Quality and Compliance Pharmacy Manager

CompleteRx is looking for a Quality and Compliance Pharmacy Manager to join our healthcare team. This position will have an opportunity to travel up to 30% of the time. This is a remote position and candidates must be based in Chicago, IL.

The Quality and Compliance Pharmacy Manager is responsible for ensuring our customer accounts comply with applicable accreditation standards and federal and state regulatory requirements including USP standards, Joint Commission, DNV, ACHC, CMC, applicable state board of pharmacy regulations, and federal DEA regulations.

You will be responsible for the active participation in the identification, implementation, development, and coordination of performance improvement and medication safety activities, and programs to ensure that optimum pharmaceutical care and services are provided to patients and customers at all CompleteRx facilities.

Why Join CompleteRx?

At CompleteRx, we believe healthcare should be about serving others. That's why our mission is to deliver better care and better service, through innovation. The goal of our exceptional teams is to perform like champions. This means we are committed to being the best at delivering quality care to the patients we serve. Each team member's dedication is essential to meeting and exceeding the needs of our patients and families.

What You Will Do

Facilitate implementation of Value-Based Purchasing, patient safety, and compliance programs at CompleteRx managed accounts:

• Perform regularly scheduled tracers and assessments of all accounts to assess compliance with CompleteRx operating standards; develop performance improvement plans as needed; work in collaboration with hospital and pharmacy leadership to facilitate implementation of performance improvement initiatives; provide regular communication to key medical staff members and hospital administration team members regarding key initiatives for the area of responsibility; maintain systems to measure improvements in quality, cost or patient care; provide status updates to CompleteRx senior management; participate and present at customer business reviews as needed.
• Ensure CompleteRx pharmacies comply with current accreditation and regulatory standards and can pass review by an outside surveyor.
• Ensure CompleteRx facilities have performance improvement initiatives Quality Assurance Performance Improvement (QAPI) metrics and provide dashboards.

Develop and administer training and education programs for the area of responsibility:

• Participate in the development, delivery, and implementation of training and education programs; assist the Director of Pharmacy in assessing training and education needs at client locations; work with the Director of Pharmacy to establish development goals for field-based Patient Safety and Compliance (PSPC) Officers/Pharmacists; mentor and assist in training PSPC officers/managers.

Complete consulting projects as assigned:

• Project manage consulting projects; gather, process, and analyze data; prepare deliverables; provide recommendations; prepare reports; deliver results to customers.

What You Will Need

• Graduate of an accredited School of Pharmacy with a BS Pharmacy degree or higher.
• Pharmacy residency experience is preferred.
• Minimum of 10 years' experience as a hospital pharmacist.
• Minimum of 5 years as Director of Pharmacy or Pharmacy Management Position in a medium sized hospital or equivalent: Minimum of 5-years of experience in medication safety, performance improvement management including JCAHO, DNV, ACHC, or CMS survey; sterile compounding program management, medication safety data management and performance improvement experience preferred.
• Proficient in the Microsoft Office Suite of products, with advanced working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.
• Ability to travel up to 30% of the time, with occasional overnights and/or weekends.

Compensation & Benefits:

As an employee of CompleteRx, your commitment to learning will be encouraged and supported through ongoing training and professional development. We nurture a collaborative, high-performance culture and offer a challenging career along with a comprehensive benefits package.

• Medical, dental, and vision
• Flexible Spending Account or Health Savings Account
• Vacation and sick time
• Continuing education: Eligible employees have access to a full complement of continuing-education courses as well as a wide variety of career development opportunities.
• 401(k) plans: CompleteRx offers a 401(k) plan with a company match.
• License Reimbursement
• Short and Long-Term Disability

Company Description:

Founded in 1998 as a service-driven organization with a strong sense of community, CompleteRx embarked on a strategy to become the employer of choice in hospital pharmacy management and consulting. Since our founding, we believe our success has been driven by our employees who are our most valuable resources. We believe the very best outcomes are accomplished when all employees share a sense of mutual ownership for successful results and where each employee accepts personal accountability for their individual contributions. These beliefs are the core of our Team Covenant which guides all of our actions to the patients we care for, hospitals we support, and fellow employees we work alongside.

CompleteRx is an Equal Opportunity Employer by choice.