Patient Representative

We are currently seeking a Patient Representative for an outpatient physical therapy practice in Mandeville, LA.

At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organization skills, the ability to work well on a team.

Job duties will include:

- Welcoming patients as they arrive
- Answering phones
- Scheduling patients
- Ensuring that patients attend their appointments
- Collection of patient payments
- Management of our call log
- New patient intake/communication
- Weekly reports
- Maintain a clean front office and waiting room
- Verification of Insurance Benefits
- Explanation of Benefits to newly evaluated patients
- Handling the sales process to help patients get fully signed up for care
- Scheduling patients after their evaluation
- Patient Billing – correct collection of patient responsibility
- Data Entry – you need to be proficient with Microsoft Office Products and basic data entry

-Walking around the gym actively communicating with patients

-Ensuring all patients have a positive experience at every visit

-Getting consent and taking photos for social media platforms

Candidate needs to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard.
This is a full-time hourly position that requires you to be able and willing to work 8am - 5pm Monday-Friday. At Comprehensive Physical Therapy we believe in giving back to the community so willingness to participate in charitable activities and donate time is expected.

Do you believe that you are the perfect person for this position? Want to learn more about what this position entails? Respond to this post today. Send a message addressed to Jenna as well as your resume and cover letter. In the message of your Indeed response put the following code at the very top: "PR2023". Also, in your message give us 3 reasons that you would be the perfect candidate for this position!

Benefit Conditions:

• Waiting period may apply

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person