What are the responsibilities and job description for the Retail Sales Associate position at Comprenew?
Location: Comprenew Retail Store Plainfield
Reports to: Store Manager
Position Summary: We are looking for high-energy, self-motivated individuals to serve our loyal customer base while contributing to the growth of our retail stores and mission. The ideal candidate should have a technical skill set, an outgoing personality, and the ability to work closely with the public selling merchandise. All positions at Comprenew have the opportunity for advancement. This position promotes along the track of Key Holder, Assistant Manager, and Manager and the potential to become full-time after the Key Holder level.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide exceptional customer service
- Maintain order and cleanliness at the stores
- Assist customers with diagnosing basic computer issues
- Understand and contribute to sales goals
- Merchandise products available in store
- Maintain proactive communication with all levels of store personnel
- Effectively contribute to strategies outlined by the Store Manager
- Fill out forms and file paperwork
Knowledge, Skills and Abilities:
- High energy, strong work ethic, positive attitude, driven to succeed
- Basic understanding of most computer parts and pieces
- Navigate most popular OS including Windows XP-Window 8, with a strong emphasis on Windows 10 & 11
- Flexibility to handle a wide variety of customers and their needs
- Accurate money handling
- Work effectively as part of the retail team
- Multitask in a fast-paced environment
- Understand and speak English
- Ability to bend, reach and lift repeatedly
- Ability to lift up to 40 lbs.
- Ability to travel the length of the facility
Preferred Qualifications:
- Spanish speaking is a plus
- Cell phone, tablet, Apple repair and OS experience
- Basic understanding of Linux and Mac OS
EDUCATION:
- High School diploma/GED (or higher)
EXPERIENCE:
- One or more years of proven customer service responsibility, preferably in the technology service area.
Security Level: Secure data, equipment, financial
Pre-Employment Considerations: Comprenew is an Equal Opportunity Employer. All candidates are required to submit to our background and drug screening process.
Job Types: Part-time, Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Grand Rapids, MI 49525: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Retail sales: 1 year (Required)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $15 - $0