Risk Manager

Job Purpose/Summary

The Risk Manager will report directly to the Chief Executive Officer (CEO), and be responsible for the management of the company’s operational, and risk oversight functions for Compu-Link.

The Risk Manager is responsible for day-to-day management of QC Analyst and providing objective analyses, evaluation, and recommendations concerning operational results as measured against the performance standard requirements and demonstrating effective leadership skills to ensure the objectives and performance requirements under the government contract are met.

Duties and responsibilities

The Risk Manager is responsible for driving analytical insights with a problem-solving attitude combined with sound decision making that positively impacts the organization. In this regard, promoting a risk management culture with a focus on operational and financial risks, quality control, risk assessments, and operational excellence.

Responsibilities include:

• Overall accountability for overseeing the organization’s risk management and control infrastructure, including portfolio trends, key performance indicators, key risk indicators, compliance with the Quality Control Plan (QCP), vendor management oversight, and regulatory examinations.

• Assess risk throughout the first line of defense, and ensure strong controls are in place to protect data and Personally Identifiable Information.

• Develop plans to mitigate risks and drive the execution of management action plans with specific focus on contractual requirements, including the Quality Assurance Surveillance Plan (QASP).

• Advise senior leadership regarding appropriate operations policies and processes leveraging risk management metrics, scorecards, and operational results and trends.

• Oversee operational performance specific to contractual disincentives to ensure operational excellence and protecting the government’s interest.

• Lead the Operational Risk Committee (ORC), fostering effective participation of all senior leaders and transparency of risks, exposures, mitigation plans and progress.

• Communicate to key stakeholders, and the CEO regarding key operational risks of the company.

• Produce an annual assessment of the organization’s risk exposure specific to the QCP.

• Lead in the design of effective reporting and procedures to achieve risk mitigation objectives and develop targeted solutions specific issues.

• Understand and monitor regulatory changes ensuring effective testing, mitigating controls and operational metrics are deployed and working as designed.

• Promote a strong risk management culture and discipline throughout the company.

Minimum Qualifications

Education

• Bachelor’s degree in business administration, Finance or equivalent degree or experience

Experience/Training

8 years of experience in mortgage banking, preferably considerable mortgage servicing,

knowledge and experience working with federal and state regulators, investors, and counterparties.

5 years supervisory experience

Skills and Abilities

• Strategic thinker and creative problem-solving skills

• Excellent written and oral communication skills

• Ability to drive operational excellence in all areas within the organization

• Strong business and risk acumen

• Understanding of various risk types and experience with operational, compliance, and financial risks

• Leadership experience and results oriented

• Effective analytical skills with high attention to detail and accuracy

• Ability to interact with all levels of the organization collaboratively and influence others

Working Conditions

Work is performed in a professional office environment with no unusual hazards. There may be some travel with overnight stays. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)