What are the responsibilities and job description for the Intune Specialist position at Compunnel Inc.?
Detailed Description Of Services
User Support: Provide first-level support to end-users encountering problems with Intune devices, applications, and policies.
Endpoint Enrollment: Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use.
Application Management: Help users with installing, updating, and troubleshooting applications deployed through Intune.
Security Policies: Assist in implementing and troubleshooting security policies, including conditional access and compliance settings.
Profile Configuration: Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements.
Remote Troubleshooting: Provide remote assistance to resolve technical issues on Intune-managed devices.
Documentation: Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base.
User Training: Educate end-users on best practices for using Intune-managed endpoints and applications.
Collaboration: Collaborate with Tier 3 support team for complex issues that require escalation.
Education: Bachelors Degree
User Support: Provide first-level support to end-users encountering problems with Intune devices, applications, and policies.
Endpoint Enrollment: Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use.
Application Management: Help users with installing, updating, and troubleshooting applications deployed through Intune.
Security Policies: Assist in implementing and troubleshooting security policies, including conditional access and compliance settings.
Profile Configuration: Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements.
Remote Troubleshooting: Provide remote assistance to resolve technical issues on Intune-managed devices.
Documentation: Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base.
User Training: Educate end-users on best practices for using Intune-managed endpoints and applications.
Collaboration: Collaborate with Tier 3 support team for complex issues that require escalation.
Education: Bachelors Degree
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