Job Posting for Customer Solutions Specialist - HOD at COMTEC INFORMATION SYSTEMS
Job ID : (732094)
Job title : Customer Solutions Specialist - HOD
Duration: 6 Months
Location: Dannon Company - Broomfield, CO - 12002 Airport Way - Onsite
Hours: 8AM MST – 4PM MST
Job description:
The Customer Solutions Specialist is accountable for managing the order to delivery process for large customer accounts.
You will be the face of HOD to our customers.
You will proactively lead the resolution of all issues related to customer orders.
You will collaborate with the Customer and Field Sales to meet service objectives and deliver growth.
You will be responsible for driving productivity initiatives and delivering cost and service improvements in partnership with Supply Chain and Field Sales.
You have SAP experience (preferred)
Qualification:
Bachelor’s Degree (3-5 years relevant experience and/or 1-3 years internal experience may be considered in lieu of degree)
3 years of progressive Customer Service, Logistics or Supply Chain experience
Able to work well in a self-managed team environment.
Experience in Order Fulfillment & Management, Transportation, Pricing Structure and the Credit and Returns process.
Experience or relevant knowledge in the following areas: SAP, MicroStrategy, Forecasting, Planning, Inventory Management preferred.
logical, creative and comprehensive approach to problem solving
Capacity to comfortably interact with all levels of the business and customers to deliver results in a fast-paced environment.
Judgment to resolve issues with the appropriate sense of urgency including after standard business hours support.
Maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities.
Displays attention to detail for both accuracy and content.
Collaborate cross-functionally to analyze issues, develop corrective actions or continuous improvement process, and align stakeholders to implement the change and communicate the outcome.
Excellent communication skills both written and verbal.
intermediate level Microsoft Office skills required- emphasis on ability to use Excel formulas, functions and pivot tables.
If interested kindly share your updated resume
Job Type: Contract
Pay: $22.00 - $30.00 per hour
Shift:
Morning shift
Work setting:
In-person
Education:
Bachelor's (Required)
Ability to Relocate:
Broomfield, CO 80020: Relocate before starting work (Required)
Work Location: In person
Hourly Wage Estimation for Customer Solutions Specialist - HOD in Broomfield, CO
$33.90 to $44.24
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Customer Solutions Specialist - HOD.
Click the checkbox next to the jobs that you are interested in.