What are the responsibilities and job description for the Admin Assistance position at Comtech LLC?
Job Description
Role: ESS Admin Assistance
Location: Duval County, FL (Remote)
Duration: Contract
This position will provide administrative assistance to the ESS and will provide technical assistance, answer inquiries, complaints, trouble shoot problems, and schedules
.
** Provide Routine non-technical information specific to ESS cases.
** Refer callers to proper persons, offices or resources requested.
** Schedule callers for child care competency examinations using a web-based information system.
** Handle and resolve customer complaints.
** Complete follow-up customer calls when necessary