Specialist

Con Edison Company of New York
New York, NY Full Time
POSTED ON 4/10/2024

Mission Statement

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

  • .Work collaboratively with Energy Services personnel, Product Owners, and IT to facilitate, capture, and organize all elaboration sessions and assist with formal business requirements for new or existing projects within CPMS, Project Center, Power Clerk, and ESD portal, WMS, CRMS etc.
  • Assist in creating and maintaining project schedules, timelines, and adherence/creation of deliverable dates that align with IT/BP&T resource availability.
  • Develop process/project/task flows for all projects handled by the team for all majors, retail and PSN (DES) items.
  • Maintain the technology intake form from all Product Owners and create a tracking sheet for each initiative.
  • Create and conduct presentations on projects under Product Ownership and support/delivery on presentations for other team members/products as required.
  • Keep track of all process flows and tasks.
  • Take the lead on special assignments and initiatives, applying project management, presentation, oral, and writing skills, and being accountable for timely and professionally prepared deliverables.
  • Support and be available to assist in CPMS/IT planned system and emergency outages during off-hours, including weekends, as required.
  • Be available to help Training and Change Management team members support the implementation and roll out of technology enhancements.
  • Assist in code implementation and defect troubleshooting sessions.
  • Participate in various IT/Change Management/SME group projects as required.
  • Provide support to the team with various project needs in on going electrification efforts.

Required Education/Experience

  • High School Diploma/GED and work experience in Energy Services as an ESR or DM minimum of 5 years related work experience

Preferred Education/Experience

  • Bachelor's Degree and work experience in Energy Services as an ESR or DM minimum of 2 years related work experience

Relevant Work Experience

  • 2 years Experience in Con Edison Electric, Gas, or Customer Service. Required
  • 2 years Proficiency with Microsoft Office applications is required (Word, Excel, PowerPoint, etc.). Required
  • Excellent written and oral communication skills. Required
  • Must have strong team / work ethics, drive and ability to work alongside a large team. Required
  • Must have the ability to manage and prioritize multiple business requests accordingly. Required
  • 2 years Working knowledge and hands on experience within CPMS, Project Center working knowledge. Preferred

Licenses & Certifications

  • Driver's License Required

Other Physical Demands

  • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
  • Must be able to support CERC and all other emergency management needs

Technical Difficulty Statement

  • For technical issues, please contact us at careerconnect@coned.com

Equal Opportunity Employer

  • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Salary.com Estimation for Specialist in New York, NY
$96,594 to $123,932
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