Engineer, QA Automation

Overview

Would you like to make difference with the work you do? At Concentra, we treat our patients with the upmost respect and change their lives for the better! Concentra colleagues remain fueled by our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, and hospitable manner!

As an IS Quality Assurance Engineer, you will work in partnership with multiple development teams is responsible for developing, improving, and executing automated testing scenarios and scripts for Concentra’s application services that will further result in the expedient delivery of quality driven software to enable the company’s business growth plans.

Responsibilities

• Develop, modify, and execute both manual and automated testing scripts to ensure the highest quality of delivered software by identifying deviations from intended functionality through all phases of quality testing
• Work to ensure that new software will work, as intended, across a diverse set of operating systems and platforms immediately.
• Facilitate the communication and resolution of discovered defects early and regularly
• Champion the importance of production defect traceability by participating in root cause analysis activities, identifying potential gaps in requirements (test case scope/complexity) or test case execution, and adjust accordingly to close those gaps
• Accountable for the development conversion of existing manual test cases into automated scripts
• Responsible and / or accountable for documenting and supporting the proactive identification of end-to-end test solution designs and early automation opportunities
• Serve as an active technology leader in the company. Foster a collaborative cross-functional culture and successfully influence other development, QA, and infrastructure functions
• Participate in defining and communicating best practices
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Bachelor’s DegreeMajor: Computer Science, Computer Engineering or a related field of study

Degree must be from an accredited college or university.  In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa.

• Customarily has at least two (2) years of experience developing test plans, automation test script creation, and automation test scripts execution. This experience should include a composite of the following experience types:
  • Experience with software testing operating in a continuous delivery/integration delivery environment.
  • Experience in applications developed with at least one of the following: C#, Java, C, ASP.NET, Python, JavaScript, JQuery, Power Builder, Web Services and API development, Glassfish, WebLogic.
  • Testing automation experience
• Experience in HP ALM, HP QFT/UFT SmartBear Test Complete, Selenium or other automation testing tools is preferred
• Previous health care industry experience within both the provider and payer markets would be a major advantage
• Experience with high volume EMR, PMS, ERP and ecommerce/partner connectivity applications
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Proven skills in maintaining clear and concise communications to the management team to keep them informed of current strategic plans and applications/systems service operation activities
• Technical leadership through creativity, strategic thinking, and innovation. Has a driven personality, “can do attitude,” and results-oriented style.
• Experience supporting multiple products and estimating project resource requirements
• Strong communications skills across the IT organization, business units, and customers
• Strong competencies in strategic planning and visioning to identify new and emerging technologies that can be used to drive continuous delivery in new computing architecture environments. Has depth and skills in being creative and developing efficient and effective testing strategies to address diverse and complex business problems.
• Proven capabilities in building relationships among peers and management in other regions and business units to drive collaboration
• Experience with the Atlassian suite of tools; JIRA, Bamboo, Confluence is preferred
• SmartBear Test Complete, SmartBear QA Complete, Selenium or other automation testing tools is preferred
• Ability to use or quickly learn a wide variety of open-source technologies and tools
• Ability to code and script
• Experience with troubleshooting/identifying application defects occurring in one or more of the Microsoft .NET, J2EE, or PowerBuilder technology stack environments. Experience conducting test execution, data analysis, and troubleshooting utilizing data either residing within or queried from a database utilizing SQL.
• Creates Collaborative Relationships
• Establishes and maintains effective relationships with a wide variety of stakeholders, including internal and external stakeholders. Gains trust and respect through open dialogue. Seeks to understand and anticipate the needs of others, practicing attentive and active listening. Steps up to conflicts by managing them as opportunities and is able to find common ground and get cooperation with minimum noise. Presents facts in a depersonalized and helpful manner. Represents own interests and points of view while being fair to colleagues. Is able to flex their style to meet the requirements of changing situations and the needs of other people. Seeks feedback for personal learning
• Comfort with collaboration, open communication and reaching across functional borders
• Communicates a clear mission with a compelling vision that inspires associates. Brings to life support and enthusiasm for the vision with a clear map and milestones. Sets a high-performance climate where colleagues have the opportunity to do what they do best. Finds ways to deploy their strengths and encourages their development. Builds high performing team behaviors with a strong sense of belonging, team spirit and pride. Treats others fairly with trust, dignity, and respect. Embraces diversity by creating inclusive high trust relationships. Has the courage to hold honest candid discussions while being direct and forceful or diplomatic as required.
• Comfort with frequent, incremental code testing and deployment
• Ability to build and execute the principles and technical practices that enable rapid, incremental delivery of high quality, valuable new functionality to users. Through automation of the build, deployment, and testing process, and improved collaboration between developers, testers, and operations, delivery teams can get changes released in a matter of hours.
• Delivers Consistent Results
• Secures business success and sustainable growth through “bottom line” and action orientation. Creates focus by evaluating and prioritizing the areas with the greatest impact and eliminating less valuable activities. Focuses on accountability and delivery without blame, pushes and motivates self and others for results. Faces challenge head on. Knows how to get things done through formal and informal channels. Breaks down work into process steps. Develops schedules and tasks. Quickly senses what will help or hinder accomplishing a goal and adjusts for roadblocks measuring performance against goals. Learns from mistakes and seeks and applies continuous improvement. Has the functional/technical knowledge required to do the job and works to keep this knowledge current.