Physician Float

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

As a Physician, you will be subject to the medical protocols established by Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or “Center”, if any, Physician shall provide primary medical direction and coordination of professional medical care within the occupational health program.

Responsibilities

• Performs medical assessment of center patients at multiple clinics
• Establishes and monitors a medically appropriate level of care for center patients
• Maintains clinical core competency
• Works with Center Medical Director to ensure operations are consistent with medical policy and professional standards in occupational medicine and standards of Association and Concentra
• Cooperates and participates in the development, implementation and revision of policies affecting medical practice, judgment and quality of occupational health care
• Participates in and assists with in-service and continuing education programs for physicians, nurses and other personnel employed by or associated with Association or Concentra
• Recommends potential means of growth and development for new and/or existing services within the center; reviews statistical reports relative to center operations
• Meets with Concentra’s Medical Director their designee, on a regular basis to discuss quality of patient care and review policies, procedures and records
• Submits periodic reports on activities of the center to Concentra and Association as requested.
• Assists in scheduling and providing medical coverage for centers owned, operated or managed by Association or Concentra
• Provides budgetary input sufficient to guarantee that medical responsibilities can be adequately met by the center
• Promotes supports and engages in projects and activities which will develop or improve occupational medicine services delivered at the center
• Participates in and assists with routine and episodic quality assurance processes
• Assures compliance with licensing, certification and accrediting bodies
• Participates in development and presentation of education programs for staff
• Represents Association and Concentra as reasonably required at internal and external meetings
• Meets with employers to discuss health and safety needs and conducts work place walk-through and other on-site assessments
• Regularly calls client representatives upon seeing employee patients for initial injuries and change of duty status
• Participates in the “call” program of Concentra and Association to facilitate after hours and weekend case care
• In the absence of the Center Medical Director, provides guidance to other medical staff (e.g. physician assistants, nurse practitioners and back/front office staff) to ensure Concentra’s mission is achieved
• Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values
• Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs
• Ensures accuracy when completing and executing tasks and performing quality assurance checks
• Ensures accurate, concise, timely and complete documentation of results and paperwork
• Provides an excellent, compassionate and warm patient experience regardless of patient volume
• Ability to manage time, prioritize and multi-task in a busy environment
• Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate
• Ability to consistently deliver quality care in a busy clinical environment
• Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience
• Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care
• Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values
• Listens to and understands internal and external client needs in order to act and address
• Committed to personal excellence and understands how daily work contributes to center operation as a whole
• Holds self and others accountable. Is willing and able to assist others in order to achieve results

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Graduate of an accredited MD or DO program from an accredited university
• Must be board certified by ABPM, ABFM or other medical board in the state where employed and in accordance with state laws of practice
• Licensure requirements of the state of jurisdiction
• Unrestricted DEA license for state of jurisdiction

Job-Related Experience

• Zero to two years of experience in occupational medicine, urgent care or an emergency setting

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated knowledge of occupational medicine requirements (state specific)
• Demonstrated working knowledge of clinical operations, OSHA, DOT
• Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries.
• Demonstrated therapy and counseling knowledge.
• Demonstrated administration and management knowledge
• Demonstrated knowledge of Chemistry, Mathematics and Biology
• Demonstrated human behavior and performance knowledge
• Demonstrated customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Demonstrated knowledge of systems evaluation
• Demonstrated manual dexterity, arm-hand steadiness, speech clarity, and near vision.
• Demonstrated critical thinking, active learning, deductive reasoning and judgment and decision-making skills.
• Demonstrated speaking to effectively convey information to supervisors, peers, or customers.
• Demonstrated ability to instruct skills and to teach others.
• Demonstrated reading comprehension.
• Demonstrated ability to monitor self and other individuals and to take corrective action.
• Demonstrated social perceptiveness.
• Demonstrated ability to document and record information